COMPANY OVERVIEW
Bioworld Merchandising is a leading design and distribution company of licensed and private label apparel, headwear & accessories to all retail channels. We collaborate with some of the most widely recognized brand and retail partners in the world. We are seeking skilled candidates who are excited to join this amazing team!
We Believe in Great Brands: Our goal is to translate the brand story into product that is as innovative and distinctive as the brand itself.
Creative Culture: Our multidisciplinary team brings to our brand partners a unique mix of creative product design paired with merchandising expertise. We believe innovation comes from a diversity of creative ideas.
We are the Market: Our team believes in full immersion to gain insight into retail markets, contemporary culture and consumer reaction.
POSITION OVERVIEW
Bioworld Merch is seeking a hands-on Network Engineer to design, deploy, and maintain global network infrastructure across corporate offices, warehouses, distribution centers, and data center environments. The role has strong day-to-day ownership of Cisco networking, Palo Alto firewalls, wireless, WAN/SD-WAN, VPN, and network troubleshooting.
This position works closely with the internal Security Engineer/security team to implement firewall policy, network segmentation, access-control changes, security remediation, and incident-response actions based on established security standards. The role is hands-on and requires regular access to physical infrastructure, including network closets, warehouse/distribution equipment, and data center hardware.
Location: Dallas-Fort Worth (DFW) metro area | Schedule: 4 days on-site, 1 remote day | Department: IT / Infrastructure | Reports to: IT Manager / Director of Infrastructure | Employment: Full-Time | Target base salary: $105,000-$140,000
RESPONSIBILITIES
- Design, deploy, configure, and maintain LAN/WAN, wireless, and data center network infrastructure across corporate offices, warehouses, and distribution centers.
- Manage Cisco routing and switching environments, including Catalyst, Nexus, ISR/ASR, VLANs, STP, EIGRP/OSPF/BGP, QoS, and link aggregation.
- Maintain SD-WAN and WAN circuit performance, including MPLS, broadband, and LTE/5G failover across multiple sites.
- Own network documentation, including topology diagrams, IP address management (IPAM), configuration standards, and runbooks.
- Provide Tier 2/3 troubleshooting and root-cause analysis for network outages, performance issues, and connectivity problems.
- Configure and maintain Palo Alto Networks firewalls, including Panorama, NGFW policies, App-ID, User-ID, URL filtering, and GlobalProtect VPN, based on security policies and standards.
- Support the Cisco security stack, including ASA/Firepower, ISE for NAC, and Umbrella, where applicable.
- Implement network segmentation and access-control changes in coordination with the internal Security Engineer/security team.
- Manage site-to-site and remote-access VPNs, including IPSec, SSL/GlobalProtect, and AnyConnect.
- Apply firmware and patch updates to network and firewall appliances and execute remediation items from audits and penetration tests in coordination with Security.
- Serve as the network-side point of contact during security incidents by providing logs, executing emergency firewall/network changes, and supporting investigation and containment efforts.
- Lead or contribute to network refreshes, data center migrations, cloud connectivity, office build-outs, and other infrastructure projects.
- Evaluate and recommend network tools and technologies that improve visibility, automation, reliability, and operational efficiency.
- Automate repetitive network tasks using Python, Ansible, Terraform, or similar tools where appropriate.
- Partner closely with Security Engineering and the broader IT team to translate security and business requirements into scalable network designs.
QUALIFICATIONS
- 4+ years of hands-on experience in network engineering.
- Deep, hands-on experience with Cisco networking, including switching, routing, wireless, configuration, troubleshooting, and lifecycle management.
- Deep, hands-on experience with Palo Alto Networks firewalls, including policy creation, Panorama management, and day-to-day administration.
- Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing protocols such as OSPF and BGP, NAT, and QoS.
- Practical experience with site-to-site and remote-access VPN technologies.
- Working knowledge of network segmentation, IDS/IPS, logging, and SIEM fundamentals, with the ability to execute security changes defined by a security team.
- Experience troubleshooting multi-site, multi-vendor network environments under production pressure.
- Comfortable with on-call rotation and occasional after-hours maintenance windows.
- Must reside in or be willing to relocate to the DFW metro area and work on-site 4 days per week, with occasional travel between Dallas-area facilities as needed.
- Preferred certifications include CCNA/CCNP, PCNSA/PCNSE, or CompTIA Security+.
- Preferred experience with Cisco ISE, Umbrella, NAC/SASE solutions, SD-WAN, and network automation using Python, Ansible, or Terraform.
- Preferred experience in retail, e-commerce, warehouse/distribution, or manufacturing environments, including PCI-DSS exposure and hybrid cloud networking.
EDUCATION
- Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field, or equivalent professional experience.
BUSINESS HOURS
- Regular business hours are Monday through Friday, 8:30am - 5:30pm. The role requires flexibility for on-call support and occasional after-hours maintenance windows, as needed to meet business and infrastructure objectives.