The RoleKyndryl is seeking a Network Support Specialist to join our team and support the delivery of reliable, secure, and high‑performing network services. In this role, you will operate within a complex, multi‑vendor environment as a technical expert responsible for installing, maintaining, and troubleshooting network infrastructure. You will also leverage your understanding of network architecture to support design considerations, optimise configurations, and ensure scalable and secure network solutions.Key ResponsibilitiesInstall, configure, and maintain network hardware and software componentsMonitor network performance and proactively identify and resolve issues and outagesTroubleshoot incidents and implement corrective actions, including emergency changesExecute routine and scheduled network changes in line with change‑management processesParticipate in change reviews and contribute to continuous service improvementSupport and maintain network architecture design standards and configurationsImplement and enforce network security policies and best practicesProvide technical support for network-related issues to internal and external stakeholdersCollaborate with cross‑functional teams including project managers, architects, and service engineersDocument configurations, architecture diagrams, processes, and incident resolutionsRequired Skills and Experience5+ years of proven experience in network support within a complex, multi‑vendor environmentHands‑on experience with network architecture concepts (e.g., LAN/WAN design, routing and switching, segmentation, redundancy models)Strong troubleshooting and analytical problem‑solving skillsKnowledge of network protocols, infrastructure, and security best practicesExperience with change management processes and toolsAbility to perform under pressure and manage high‑priority incidentsEffective communication skills with both technical and non‑technical stakeholdersDemonstrated ability to work independently and collaborativelyPreferred SkillsRelevant certifications (e.g., CCNA, CCNP or equivalent)Experience with network design or architecture support in enterprise environmentsFamiliarity with network monitoring and management toolsExposure to enterprise security frameworks and compliance standardsBenefitsThe compensation range for the position in the U.S. is $100,080 to $190,080 based on a full‑time schedule. Your actual compensation may vary depending on your geography, job‑related skills and experience. For part‑time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.There is a different applicable compensation range for the following work locations:California (San Francisco Bay Area): $120,120 to $228,000California (All Other): $110,040 to $209,040Colorado: $100,080 to $190,080Massachusetts: $100,080 to $209,040New York City: $120,120 to $228,000Washington: $110,040 to $209,040Washington DC: $110,040 to $209,040This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.Equal Opportunity StatementKyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.#J-18808-Ljbffr