This position is for a technology consultant to support the network, applications, and users for managed clients. An ideal candidate will have real world experience providing direct support to businesses.
What You'll Do
Provide direct end user support for client issues by troubleshooting and applying knowledge via helpdesk calls, service board tickets and email requests
Perform maintenance, installations, and upgrades to clients’ local, wide, wired and wireless area computer network. Install and test network servers, operating system software, routers, switches, email accounts, set up laptops/desktops, and migrate clients into the cloud and other related network components/equipment
Perform network monitoring diagnostics, proactive and preventative maintenance to ensure that network systems are operational and running at peak performance
Maintain proper documentation of systems, licensing, applications, and network topology for clients.
Record and document work completed and in-progress; assist in updating network documentation to record installations, upgrades, configurations, etc.
Travel to and from clients work sites with personal vehicle
After hours support rotation
Follow Standard Operating Procedures for day-to-day activities
Other Duties:
Maintain an up-to-date knowledge of rapidly changing computer network technology.
VMware and Veeam Administration
Perform network management activities to include, but not limited to
Troubleshoot network connectivity including at switch and firewalls
Microsoft SharePoint access and permissions
What You Bring
This position is for a technology consultant to support the network, applications, and users for managed clients. An ideal candidate will have real world experience providing direct support to businesses.
Numbers & Facts
Location
Coral Gables, FL
Skills
Business Supportunmatched
Cloud Computingunmatched
Computer Networksunmatched
Consultingunmatched
Customer Support/Serviceunmatched
DNS (Domain Name System)unmatched
Desktop PCunmatched
Documentationunmatched
Email Management/Administrationunmatched
Firewallsunmatched
Hardware Installationunmatched
Help Deskunmatched
Identify Issuesunmatched
Installation Guideunmatched
Laptop PCunmatched
Licensingunmatched
Microsoft Access Databaseunmatched
Microsoft SharePointunmatched
Network Administration/Managementunmatched
Network Architecture/Engineeringunmatched
Network Configuration Managementunmatched
Network Connectivityunmatched
Network Monitoringunmatched
Network Performance/Analysisunmatched
Network Routersunmatched
Network Supportunmatched
Network Switchingunmatched
Network System Hardwareunmatched
Network Systemsunmatched
Network Testingunmatched
Network Topologyunmatched
Operating Systemsunmatched
Preventative Maintenanceunmatched
Sales Managementunmatched
Standard Operating Procedures (SOP)unmatched
System Operationsunmatched
Systems Maintenanceunmatched
Testing Serversunmatched
VMWareunmatched
VPN (Virtual Private Network)unmatched
Willing to Travelunmatched
Wireless Communicationsunmatched
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