Business Skills, Change Management, Communication Skills, Computer Science, Detail Oriented, Documentation, Identify Issues, Local Area Network (LAN), Network Architecture/Engineering, Network Support, Network Switching, Network System Hardware, Product Support, Root Cause Analysis, Team Player, Wide Area Network (WAN), Wireless Communications, Wireless LAN
Duration: 6 Months (20 Hours per week)
Location: Milpitas, CA [Onsite]
Job Description:
Acts as an extended member of customer team to support the account on daily basis. Holds an intermediate background in networking and hardware – Aruba Controllers, Airwave servers, and ClearPass Servers.
Responsibilities:
• Be physically present on-site for this role.
• Part Time. 20 Hours Per Week.
• Could be 4hrsX5days, 5hrs X4days.
• Hours are Flexible
• Perform routine checks on the network to ensure it is up to standards.
• Support Employees with setting up Layer 1, physical connections.
• Be able to update and modify documentation and processes.
• Work with Employees to resolve Connectivity issues in lab effectively and efficiently.
• Identify potential issues and monitor/update the tasks.
Education and Experience Required:
• Bachelor's degree or equivalent in computer science, engineering or related field of study.
• 2 years of work experience in related field.
• Technical understanding and knowledge of the relevant industry.
Knowledge and Skills:
• Wireless experience: Controllers and Access Points
• Knowledge of hardware requirements for Aruba product portfolio: Switching, Routing,
Wireless AP and IAP, Controllers, SD-WAN, Aruba AirWave, Aruba ClearPass and,
Aruba Meridian
• Familiarity of networking (LAN-WAN-WLAN).
• Technical understanding and knowledge of the relevant industry
• Basic business acumen and knowledge of root cause analysis and problem detection.
• Effective communication skills, attention to detail, ownership, change management skills,
team player and collaborates with product and support teams.
• Experience working in a fast-paced multi-vendor environment involving quick
turnaround time.
• The ability to work ALONE, without much direction. Will be receiving requests and will maintain the physical integrity of the lab..
• If a candidate lacks Aruba-specific product experience but demonstrates strong general networking skills, certifications, and hands-on project work, they may still be considered.e
eTeam Inc.
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