2nd Level Support, 3rd Level Support, Analysis Skills, BGP, Banking Services, Capital Markets, Change Management, Checkpoint Firewall, Cisco Network Systems, Citrix Product Family, Communications Security (COMSEC), Computer Science, Computer Security, DNS (Domain Name System), EIGRP (Enhanced IGRP), Enterprise Protection, F5 Network Software, Finance, Financial Services, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Internet Security, Load Balancing, McAfee Product Family, Network Administration/Management, Network Architecture/Engineering, Network Routing, Network Security, Open Shortest Path First Protocol (OSPF), Performance Management, Platform for Privacy Preferences, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Coordination, Project/Program Management, SSL-TLS (Secure Socket Layer - Transport Layer Security), Service Level Agreement (SLA), Sterling Commerce CONNECT:Direct, Symantec NetBackup, TCP/IP (Transmission Control Protocol/Internet Protocol), Topology, U.S. National Institute of Standards and Technology (NIST), UDP (User Datagram Protocol), VPN (Virtual Private Network), Vendor/Supplier Relations, Vulnerability Scanners, Wireshark (Ethereal), Writing Skills, tcpdump