Network Engineer

We are looking for a hands-on Cloud Network and On-prem Engineer. The position will be part of the Enterprise Network Triage and Troubleshooting Team (NTT), which is responsible for triaging and troubleshooting high-severity issues impacting internal systems and external customers.

The issues range from network device outages to application slowness, connectivity problems, storage issues, network interruptions, and more.

The ideal candidate should have a deep understanding of fundamental networking technologies, network security, software-defined networking (SDN), infrastructure as code (IaC), and extensive experience with at least one cloud service provider (CSP).

The Network Triage and Troubleshooting Team operates with the philosophy of identifying and mitigating issues as quickly as possible to provide the best customer experience. If you enjoy continuously learning, creating, and improving, and have an interest in technologies beyond traditional networking such as serverless, machine learning (ML), and artificial intelligence (AI), this opportunity may be a great fit.

The Team

The Enterprise Network Triage and Troubleshooting (NTT) Team's mission is to identify, mitigate, or resolve any issues impacting internal or external business operations. The work delivered by this team helps ensure industry-leading reliability, security, and uptime across the enterprise infrastructure.

Required Expertise and Skills

• 10+ years of experience in IT infrastructure, security, and architecture

• Infrastructure software development and automation skills using Python

• Proven experience with virtual networking and security constructs in AWS and/or Azure

• Cisco CCNA/CCNP/CCSE certifications preferred

• Network security experience and certifications are a plus

• Expertise in cloud networking and security constructs (DMZ)

• In-depth knowledge of AWS or Azure cloud technologies

• Strong knowledge of IP routing, firewalls, load balancers, proxies, and DNS

• Experience with cloud PaaS service integration

• Experience with ITSM practices (Change, Incident, Problem Management)

• Strong advocate and practitioner of Infrastructure as Code (IaC)

• Experience with Python, Ansible, and SDN programming

• Excellent problem-solving and troubleshooting skills

• Strong verbal and written communication skills