Network Engineer (VoIP / SIP Network Support Engineer)

Staffing the Universe

Plano, TX

JOB DETAILS
SKILLS
Analysis Skills, Automation, Call Monitoring, Communication Skills, Identify Issues, Incident Management, Network Architecture/Engineering, Network Support, Operational Support, Realtime Transport Protocol, SIP (Session Initiation Protocol), SSL-TLS (Secure Socket Layer - Transport Layer Security), Security Protocols, Technical Support, VoIP (Voice over IP), Wireshark (Ethereal)
LOCATION
Plano, TX
POSTED
1 day ago

Seeking a skilled Senior Network Engineer (VoIP/SIP) to support real-time voice services in a telecom environment.
Responsibilities include troubleshooting SIP and VoIP issues, analyzing call flows, monitoring alerts, investigating media path problems, and supporting SIP trunk operations.
Must have hands-on experience with SIP signaling, media analysis (RTP, codecs), secure voice protocols (TLS/mTLS, SRTP), and incident management.
Required skills include experience with Ribbon PSX, Cisco, Neustar, and analyzing SIP call flows, logs, and packet captures.
Strong communication skills and incident resolution discipline are essential.
Preferred skills involve automation, carrier experience, Wireshark, and supporting 24/7 environments.

About the Company

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Staffing the Universe