Network Engineer

Network Engineer

• Support and maintain LAN/WAN, network devices, UPS, and environment monitoring system for DC headquarters facility and 52 field offices.
  
• Install, Configure, and troubleshoot network equipment including Cisco routers, switches, Meraki wireless, and Palo Alto firewall appliances.
  
• Support Internet connection and Zscaler remote access service for users and LAN-to-LAN IPSec connections to partner networks and dedicated WAN connection, e.g. vendor hosted site and Microsoft ExpressRoute connection.
  
• Perform daily monitoring of network health using ManageEngine/OpManager/Netflow and Configuration Manager.
  
• Create and update SOPs and various configuration tracking documents on a regular basis.
  
• Handle routine network troubleshooting (physical and logical connectivity issues, port configurations, VLAN assignments). Coordinate with local teams and vendors, problem-solve and restore service as needed.
  
• Monitor Palo Alto firewall logs to identify and report traffic anomalies.
  
• Troubleshoot WAN/MPLS circuit issues and open tickets with ISPs.
  

Qualifications:

• Requires a bachelor’s degree in computer science, information technology, engineering, or a related field plus 3+ years of relevant work experience in network support. Additional experience can be substituted for a degree.
  
• Requires the following experience:
  
• Cisco Routing/Switching: Strong working knowledge of Cisco IOS, StackWise cabling/logic, and EtherChannel troubleshooting.
  
• Firewalls: Basic understanding of Palo Alto firewalls and the ability to navigate and operate Panorama for monitoring purposes.
  
• Cloud & VPN: Familiarity with IPSec VPN concepts and connectivity to Microsoft Azure.
  
• Wireless: Experience operating and troubleshooting Cisco Meraki wireless solutions.
  
• Troubleshooting: Demonstrated ability to diagnose Layer 1–7 issues (cabling, IP conflicts, network loop, routing, etc.).
  
• Must be available for weekend maintenance events and emergency outages.
  
• Must be engaging and proactive with critical thinking, strong desire to learn, and problem-solving ability, both independently and as part of a team.
  
• Candidates must demonstrate the ability to present ideas and reports clearly in English, both orally and in writing
  
• Experience supporting a nationwide mid-sized Federal agency enterprise is a plus.
  
• CCNA certification is highly desired.
  
• Must obtain agency suitability clearance prior to start date.