*PREREQUISITES*
PLEASE NOTE:
General Job Description: Provides enterprise network engineering, administration, monitoring, troubleshooting, and operational support services across hybrid infrastructure and cloud-connected environments. Supports network operations, connectivity, performance optimization, operational continuity, and escalation support activities aligned to enterprise operational and modernization requirements.
Key Responsibilities
· Support enterprise network operations and administration activities
· Perform network monitoring, troubleshooting, and incident resolution
· Support routing, switching, VPN, firewall, and cloud-connected network environments
· Assist with network performance optimization and operational maintenance
· Support hybrid cloud networking and connectivity operations
· Coordinate operational escalations and outage resolution activities
· Maintain network documentation, diagrams, and operational procedures
· Support network security and operational compliance activities
· Assist with implementation of network upgrades and infrastructure improvements
· Support operational continuity and preventative maintenance activities
Qualifications
· 5+ years supporting enterprise network operations and engineering environments
· Experience supporting Cisco or enterprise-class network infrastructure
· Familiarity with hybrid cloud networking and VPN technologies preferred
· Experience with network monitoring and troubleshooting tools
· Knowledge of routing, switching, firewalls, and network protocols
· Experience supporting federal or regulated operational environments preferred
· Strong analytical, troubleshooting, and communication skills
· CCNA or equivalent networking certification preferred