Automation, Capacity Management, Communications Protocols, Communications Servers, Cross-Functional, Cryptography, Digital Certificates, Emulators, FTP (File Transfer Protocol), IBM Clist Programming Language, IBM Job Entry Subsystem, IBM Product Family, IBM Rexx Programming Language, IBM System/Spool Display and Search Facility (SDSF), IBM TSO/ISPF, IBM VTAM (Virtual Telecommunications Access Method), IBM z-OS Operating System, IP (Internet Protocol), IT Service Management (ITSM), JCL (Job Control Language), Java, Linux Programming, Mainframe Computer, Microsoft Office, Network Administration/Management, Network Architecture/Engineering, Network Performance/Analysis, Network Protocols, Network Security, On Call, Performance Analysis, Postscript, Printers, Printing, Problem Solving Skills, Records Management, Reporting Skills, SSH (Secure Shell), SSL-TLS (Secure Socket Layer - Transport Layer Security), Secure/SSH File Transfer Protocol (SFTP), Security Protocols, ServiceNow, Sniffer, Sterling Commerce CONNECT:Direct, Syncsort, Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player