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Network Execution Program Manager I, Hub Delivery

Amazon.com Inc

  • Bellevue, WA
  • 30+ days ago
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    Skills

    • Auditingunmatched
    • Best Practicesunmatched
    • Communication Skillsunmatched
    • Cross-Functionalunmatched
    • Customer Experienceunmatched
    • Network Administration/Managementunmatched
    • Network Programmingunmatched
    • Policy Implementationunmatched
    • Problem Solving Skillsunmatched
    • Procedure Implementationunmatched
    • Process Improvementunmatched
    • Project/Program Managementunmatched
    • Small Businessunmatched

    Description

    Become an integral part of a diverse team, implementing long-term Network Execution solutions that enable our Hub Delivery Partners to deliver faster and more efficiently. The Hub Delivery Partner Program is growing in the US while planning for global reach, and we are ready to build our Hub Delivery Network Execution Team! We strive to be a main contributor to satisfying delivery partner success.

    Hub Delivery Partners are small business owners who can be in distant rural regions, densely populated urban neighborhoods or anywhere in between. They are valued Last Mile contributors who improve the delivery experience for our customers and create a flexible, customer obsessed delivery network.

    Key job responsibilities

    • A qualified candidate will be responsible for configurating logistical, jurisdiction, developmental, operational systems and more.
    • Develop or modify Configuration plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system.
    • Use or recommend automated Configuration tools to implement policies and procedures.
    • Understand and effectively communicate standard work and best practices.
    • Utilize data to report on configuration success and identify opportunities to improve resources and processes.
    • Build partnerships across corporate and global stakeholders to ensure long-term scalability and adaptability.
    • Develop and deploy actions based upon feedback to improve effectiveness.
    • Support and facilitate auditing and reporting processes.
    • Analyze configuration issues and propose appropriate resolutions.
    • Partner cross-functionally to quickly resolve urgent matters and escalations, removing barriers for learners.
    • Contribute to the strategy of the global Hub Delivery Partner Program.

    About the team

    The Hub Delivery program is part of Amazon"s fast growing and always evolving rural, urban and global delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience, in some of the most complex last mile scenarios! (from dense urban centers to super rural!)

    We are building the Hub Delivery network in North America while planning for global reach!

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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