Job Description
Title: Network & Hosting Infrastructure Specialist
Duration: 6 months Contract
Location: Westerville, OH – Onsite Position
Duties:
Duration: 6 months Contract
Location: Westerville, OH – Onsite Position
Duties:
- Identify, troubleshoot, and resolve credential issues across network devices and server infrastructure (SNMP, SSH, WMI, WinRM, etc.)
- Manage and validate access to network and hosting environments to ensure complete infrastructure scanning coverage
- Triage and diagnose connectivity and authentication errors across routers, switches, firewalls, load balancers, and server platforms
- Collaborate with network and hosting teams to maintain accurate credential stores and access policies
- Support service graph connector configurations to ensure proper data flow from infrastructure sources
- Manage and optimize discovery schedules to align with infrastructure maintenance windows and scanning requirements
- Document credential management processes, known infrastructure issues, and resolution procedures
- Provide subject matter expertise on network topology, device configurations, and server environments
- Support the broader ServiceNow Modernization program objectives as needed
- CompTIA Network+ or equivalent certification
- Scripting Skills in PowerShell or Python
- Experience with infrastructure discovery or asset scanning tools
- Familiarity with CMDB concepts and configuration item (CI) classification
- Background in enterprise-scale environments with diverse and heterogeneous device types
- Experience working within ITIL-aligned processes
- Prior work with ServiceNow ITOM Visibility (Discovery) as a supporting tool — not required, but beneficial
- Strong expertise in network infrastructure — routers, switches, firewalls, load balancers, and related device management
- Strong expertise in server/hosting environments, including:
- Windows Server and Linux/Unix administration
- Virtualization platforms (VMware, Hyper-V)
- Hands-on experience with credential management across diverse network and server device types
- Deep understanding of network protocols:
- SNMP v1/v2c/v3, SSH, Telnet
- WMI, WinRM, NetBIOS
- Experience troubleshooting connectivity and authentication issues in enterprise environments
- Familiarity with IP address management, network segmentation, and firewall rules that impact device accessibility
- Ability to work independently, triage infrastructure issues, and escalate appropriately
Numbers & Facts
| Location | Westerville, OH |
| Job Type | Temporary, Contractor, Full-time |
| Industry | Computer/IT Services |
| Salary | $1 Per Hour |
| Company Size | 1 to 9 employees |
| Year Founded | 2016 |
| Website | https://www.shglobalsolutions.com |
About Company
SH Global Solutions is a certified Service Disabled Veteran Owned Small Business (SDVOSB) headquartered in Maryland. Established in 2016 to modernize commercial and government technology to mitigate cybersecurity threats and to secure data centers from increasingly more frequent cyber attacks, we specialize in providing Information Technology (IT) solutions and services to government and commercial organizations. Our core areas of core expertise are focused in:
● Datacenter consolidation/optimization - this includes designing, procuring, and installing turnkey secure, modern infrastructure solutions including scalable and modular systems
● Professional program and project management services for large and complex projects
● In-building wireless solutions to enable 5G technology and connect to the growing Internet of Things (IoT)
Our team is comprised of highly skilled and dedicated professionals, uniquely qualified in cutting-edge technology, and engineering, and in the rapid deployment and implementation of new technologies. Our CEO is a retired United States Air Force Colonel and entrepreneur with over 25 years supporting the DOD, US Government agencies, and NATO worldwide.
Skills
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