Network Install Tech (AWS GovCloud), Central ID - Install

Amazon

Boardman, OR

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JOB DETAILS

SKILLS

Amazon Web Services (AWS), Best Practices, Capacity Management, Cellular Telephone, Cloud Computing, Communication Skills, Computer Engineering, Computer Hardware, Computer Networks, Customer Relations, Detail Oriented, Hardware Repair, Hardware Upgrades, High School Diploma, Identify Issues, Leadership, Mentoring, Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Operations Center, Network Routing, Network Support, Operations Management, Operations Processes, Presentation/Verbal Skills, Problem Solving Skills, Product Design, Project Execution, Project/Program Management, Record Keeping, Safety Standards, Slack, Software Administration, Software Patches, Startup, Status Reports, Supply Chain, Sustainability, Team Player, Technical Leadership, Willing to Travel, Writing Skills

LOCATION

Boardman, OR

POSTED

5 days ago

Description Amazon Web Services (AWS) is looking for a Install Handoff Technician to join our growing team within infrastructure operations. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history. By applying to this position your application will be considered for all locations we hire for in Oregon. This includes, but is not limited to: OR (Boardman, Umatilla, Hermiston). This position requires the successful candidate to report to a site location. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. Our ideal candidate is sufficiently autonomous, detail oriented, possesses strong written and verbal communication skills and has some experience in supporting large scale, enterprise class networks. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Install Handoff Technician you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Install Handoff Technician establish and follow best practices and refine operational procedures. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. NOTE: If applying for positions in Oregon (OR), this site is within AWS GovCloud region. Effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States). AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products Collaboration with various stake holders to remove project obstacles Report current status via ticketing system, status reports, email and slack Manage work and priorities through ticketing system and workflows to complete customer requests and projects Maintain accurate records and document problems and processes to successfully draft and execute changes within data centers Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords Remediating small scale hardware failures related to cabling infrastructure connectivity issues, including patch panels and patch cords Participate in the migration, basic configuration and rollout of new or upgraded hardware Exhibit quality workmanship on all work and maintain site cleanliness Carry a cell phone for communication, information, and emergencies Up to 50% travel within geographical work area may be required; some travel outside traditional work area may be requested About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - 2+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma Preferred Qualifications - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, OR, Boardman - 27.00 - 48.00 USD hourly

About the Company

Amazon

INDUSTRY

Other/Not Classified

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