Analysis Skills, CCIE - Cisco Certified Internetwork Expert, CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Computer Science, Customer Support/Service, Establish Priorities, Federal Government, Firewalls, Government Contracts, Help Desk, ITIL (IT Infrastructure Library), Incident Management, Information Technology & Information Systems, Intranet, Law Enforcement, Leadership, Legal, Load Balancing, Local Area Network (LAN), Management of Information Systems/Technology (MIS), Network Administration/Management, Network Operations Center, Network Routers, Network Security, Network Switching, Network Systems, Operations Planning, Operations Security (OPSEC), Problem Solving Skills, Project/Program Management, Public Health, Schedule Development, System Operations, Systems Maintenance, Team Lead/Manager, Technical Leadership, Telecommunications, Testing, Time Management, Time Tracking, United States Customs, Wide Area Network (WAN), Wireless Communications