Network Operations Center (NOC) ) VOICE CORE Jobs in USA, MO, Kansas City | Rose International Job
Rose International
Kansas City, MO
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JOB DETAILS
SALARY
$15–$19 Per Hour
JOB TYPE
Temporary
SKILLS
Cloud Computing, Communication Skills, HTTP (HyperText Transport Protocol), High School Diploma, IP Multimedia System (IMS), Identify Issues, Microsoft Office, Network Administration/Management, Network Architecture/Engineering, Network Operations Center, Network Performance/Analysis, Operational Support, Performance Metrics, Realtime Programming, Splunk, Team Player, Time Tracking, Wireless Communications
LOCATION
Kansas City, MO
POSTED
7 days ago
***We are requesting candidates for a NOC Technician role in the Voice Core NOC. The resource must be able to work nights and be flexible to cover weekend shifts. This is a 5x8 schedule with a mandatory 3 day a week in office requirement. In office requirement may be changed to 5 days based on business need.***Required Education: High School Diploma or EquivalentRequired Skills, Experience, & Abilities: Knowledge and experience supporting Mavenir IMS access/core products (TAS/CSCF, BGCF, MRF, SBC etc) and/or Ericsson IMS access products (Cloud Native SBG/BGF). Understanding of telecom protocols (Diameter, HTTP) and wireless network architecture. Competence in monitoring and operational support tools (One Console, Splunk, OpenSearch, etc.). Strong communication skills and familiarity with databases and Microsoft Office tools.Role & Responsibilities: Support capital program deployments through real-time alarm monitoring, initial triage, and break-fix change execution. Provide 24/7 operational monitoring, ticket handling, and troubleshooting to ensure network stability and minimize post-deployment issues. Monitor KPIs, alarms, and system degradations, escalating where needed to ensure proper implementation and network performance. Perform pre- and post-deployment validations to confirm successful upgrades and proactively identify issues. Respond to alarms from tools such as One Console, Splunk, OpenSearch, NetScout, and CyberArk. Work closely with deployment teams (e.g., NCI/ATAC) to escalate and resolve service-impacting issues. Schedule and coordinate critical maintenance and break-fix activities with internal teams and vendors. Participate in troubleshooting bridges to resolve outages and degradation events linked to capital program deployments. **Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.** Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here. Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department. Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
About the Company
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Rose International
Founded in 1993 by Sue Bhatia, Rose International is one of the nation's leading minority- and woman-owned providers of Staffing and Total Talent Solutions. We serve companies in all 50 states and employ thousands of people across the country.