Details:
Stefanini Group is hiring!
Stefanini is looking for a Network Operations Engineer (Dearborn, MI)
For quick apply, please reach out to Parul Singh at 248-582-6481/parul.singh@stefanini.com
The Infrastructure Engineer will join the Network Operations (NetOps) team, responsible for the operation, maintenance, monitoring, and troubleshooting of global network infrastructure, encompassing data centers, manufacturing facilities, office locations, and cloud platforms. The role requires a strong background in Cisco networking technologies and experience in a Network Operations Center (NOC) environment.
Responsibilities:
Network Operations & Support:
Provide Level 3 support for network incidents and configuration management activities.
Support and maintain enterprise network services across various locations.
Participate in on-call rotations for critical network issues.
Collaborate with cross-functional IT teams on upgrades and implementations.
Automation & Diagnostics:
Develop and maintain automation solutions to enhance operational efficiency.
Support API development and integration efforts for network management and monitoring tools.
Perform advanced troubleshooting to resolve complex network issues.
Service Management & Documentation:
Document incidents and changes within the ticketing system.
Monitor and report on operational metrics and KPIs.
Create and maintain technical documentation.