Amazon Web Services (AWS), Applications Security, BGP, BGP Routing Protocol, CCIE - Cisco Certified Internetwork Expert, CCNP - Cisco Certified Network Professional, CISCO PIX Firewall, Cisco ASA (Adaptive Security Appliance), Cisco Network Systems, Cisco Routers, Cisco Switches, Cloud Applications, Cloud Computing, Corrective Action, Documentation, EIGRP (Enhanced IGRP), Failover, Firewalls, High Availability, IPsec (IP Security), ITIL (IT Infrastructure Library), Identify Issues, Incident Management, Incident Response, Layer 3 Protocols, Mentoring, Microsoft Windows Azure, NAT (Network Address Translation), Network Administration/Management, Network Configuration Management, Network Connectivity, Network Operations Center, Network Routers, Network Routing, Network Support, Network Switching, Open Shortest Path First Protocol (OSPF), Operational Support, Problem Solving Skills, Production Systems, Remote Access, Root Cause Analysis, SSL-TLS (Secure Socket Layer - Transport Layer Security), Standard Operating Procedures (SOP), Technical Writing, VLAN (Virtual Local Area Network), VPN (Virtual Private Network)