Network Operations Manager G128 Information Technology

Network Operations Manager G128 Information Technology

Salary

$67,478.70 Annually

Location

Columbus, GA

Job Type

Full-Time Regular

Job Number

2026-00000327

Department

Information Technology

Division

Information Technology

Opening Date

06/17/2026

Closing Date

7/17/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Major Duties and Responsibilities

The Network Operations Manager maintains the city's network and related systems. The Network Operations Manager is responsible for the day-to-day operations of the Network Operations Division. This includes ensuring key performance indicators are being achieved, such as work order completion, efficient completion time, and customer satisfaction. The Network Operations Manager is expected to design leadership goals for his department and to provide I.T. leadership with strategic initiatives to achieve each year.

• Carries out managerial and supervisory responsibility, including hiring and training; plans, assigns, and directs work to employees; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems.
• Oversees projects to improve the overall network infrastructure and network efficiency for the CCG, including planning, designing, and implementing the project.
• Oversees adjustments to server or software settings to improve performance.
• Oversees network software installation on servers; gives access to designated users; maps drives; sets clients up on workstations.
• Oversees the upgrading and patching of operating systems, virus protection, and network software on all servers and workstations.
• Oversees the administration of the Hyper-V environment.
• Oversees the administration of the Office 365 Exchange system.
• Oversees the administration of Cybersecurity training and simulated phishing tests.
• Backs up and restores data; schedules and maintains complete restorable backups and information for CCG systems.
• Collaborates with outside vendors and their requirements to implement applications and hardware on the CCG network.
• Monitors the DMARC security of the CCG's email domains.
• Monitors the Azure environment and Azure AD.
• Performs other related job duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of network protocols and network hardware, including how to properly configure the hardware.
• Knowledge of cybersecurity principles.
• Knowledge of computer systems.
• Knowledge of network servers and their software packages.
• Knowledge of backup hardware and software.
• Knowledge of the IP telephony system.
• Knowledge of Windows server services.
• Skill in troubleshooting complex network issues, including the ability to use a variety of sources to resolve issues.
• Skill in project management techniques.
• Skill in organization and customer service.
• Skill in interpersonal relations.
• Skill in oral and written communication.
• Ability to operate a city vehicle.

Minimum Educational and Training Requirements

Bachelors in Computer Sciences, Computer Technology, Management Information Systems or related field is required; Experience sufficient to thoroughly understand the work of subordinate positions and to be able to answer questions and resolve problems, usually associated with one to three years experience or service.

Physical Requirements

The work is typically performed while sitting at a desk or table with intermittent standing, walking, bending, crouching, or stooping. The employee must occasionally lift light and heavy objects, climb ladders, and distinguish between shades of color. Additionally, the following physical abilities are required:

• Balancing - maintain equilibrium to prevent falling while walking, standing, or crouching.
• Climbing - ascending, descending ladders, stairs, ramps, requires body agility.
• Crawling - moving about on hands, knees, or hands, feet.
• Crouching - bending body forward by bending leg, spine.
• Feeling - perceiving attributes of objects by touch with skin, fingertips.
• Grasping - applying pressure to object with fingers, palm.
• Handling - picking, holding, or working with whole hand.
• Hearing 1 - perceiving sounds at normal speaking levels, receive information.
• Hearing 2 - receive detailed information, make discrimination in sound.
• Kneeling - bending legs at knee to come to rest at knees.
• Lifting - raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
• Manual Dexterity - picking, pinching, typing, working with fingers rather than hand.
• Mental Acuity - ability to make rational decisions through sound logic, deductive reasoning.
• Pulling - use upper extremities to exert force, haul or tug.
• Pushing - use upper extremities to press against objects with force, or thrust forward, downward, outward.
• Reaching - extending hands or arms in any direction.
• Repetitive Motion - substantial movements of wrists, hands, fingers.
• Speaking - expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
• Standing - for sustained periods of time.
• Stooping - bending body downward, forward at waist, with full motion of lower extremities and back.
• Talking 1- expressing ideas by spoken word.
• Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
• Visual Acuity 2 - color, depth perception, field of vision.
• Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.
• Walking - on foot to accomplish tasks, long distances, or site to site.

The Columbus Consolidated Government is proud to offer an exceptional compensation and benefits package. Benefits include the following:

• Low-cost Medical Insurance
• Prescription Drug Plan
• Dental Plan
• Vision Plan
• Flexible Spending Accounts
• Life Insurance
• Supplemental Life Insurance
• Long Term Disability
• Credit Union
• Direct Deposit
• 12 Paid Holidays
• Vacation Leave
• Sick Leave
• PERK Time Off
• Retirement Plan
• Supplemental Retirement Plan
• Free and Discounted Services
• Employee Assistance Program

Take advantage of these free and discounted City Services offered to all City Employees.

• Discounted Movie Tickets
• Free Notary Services
• Ride a Metra Bus for Free
• Free Mulch
• Free Fire/Safety Home Inspection
• Drivers Training for Employee Dependents
• Oxbow/Bull Creek Golf Course discounts
• River Center Discounts
• Cell Phone Carrier Discounts

Retirement Plan

The Columbus Consolidated Government offers a defined benefit retirement plan to eligible employees who work in General Government and in Public Safety. Employees in the pension plan must meet both age and years of service requirements to qualify for retirement. The current vesting period is ten years, and the current pension contribution rate is 8% of your gross salary.

Supplemental Retirement Plan

The Columbus Consolidated Government offers a Deferred Compensation Plan or supplemental retirement plan that is tax deferred. This plan allows employees to contribute a portion of their salary, before federal and state taxes, to a retirement account. Your compensation is more than a paycheck, it allows you to plan for your financial future as well.

01

Which best describes your level of education? (You will be asked to provide documentation)

• No High School Diploma
• GED
• High School Diploma
• Technical College
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorates Degree

02

How many years of work experience do you have with a network administration and/or technical support of a complex LAN/WAN environment/Server Clustering and Active Directory?

• None
• 0 - 1 year
• 1 - 3 years
• 3 - 5 years
• 5 years or more

03

Please list and explain any work experience you have with Office 365.

04

Please list and explain any work experience you have with Microsoft Enterprise Agreement solutions.

05

Please list and explain any work experience you have in the public sector.

06

Please list and explain any work experience you have with Cisco networks including Cisco wireless.

Required Question

Employer Columbus Consolidated Government

Address City Hall

1111 1st Avenue

Columbus, Georgia, 31901

Phone 706-225-4059

Website http://www.columbusga.gov/HR