In this position supports a global financial services firm s core datacenter and network operations. You ll manage day-to-day stability, drive troubleshooting and process improvements, and collaborate across L3 and vendor teams to ensure operational excellence across enterprise and cloud network environments.
What You ll Tackle
Support daily network operations including alert monitoring, incident response, and firmware upgrades
Troubleshoot connectivity and firewall issues across datacenter and hybrid environments
Maintain and update operational runbooks, topology diagrams, and configuration documentation
Implement firewall rule changes and participate in change management reviews
Partner with internal engineering and MSP teams for RCA and continuous improvement
Participate in on-call rotation and assist with off-hours upgrades
What You Bring
8 10 years of hands-on experience supporting enterprise network infrastructure
Proficiency in routing/switching, Cisco ACI, and wireless solutions
Hands-on experience with Cisco ASA/Firepower and Checkpoint firewalls (Fortinet preferred)
Skilled with Wireshark, SolarWinds, and Infoblox tools
Strong documentation and process-oriented mindset
Excellent troubleshooting and communication skills
Exposure to RSA, Zscaler, or Riverbed technologies
Familiarity with AWS/Azure network connectivity and Zero Trust frameworks
Experience in financial or enterprise NOC environments