Amazon Web Services (AWS), Change Management, Checkpoint Firewall, Cisco ASA (Adaptive Security Appliance), Cisco Switches, Cloud Computing, Communication Skills, Computer Firmware, Continuous Improvement, Documentation, Financial Services, Firewalls, Global Financial Markets, Identify Issues, Incident Response, Microsoft Windows Azure, Network Administration/Management, Network Connectivity, Network Operations Center, Network Routing, Network Support, Network Switching, On Call, Operations, Process Improvement, Topology, Wireless Communications, Wireshark (Ethereal)