Lighthouse Technology Services is partnering with our client to fill their Network Performance Monitoring Engineer position with preferred expertise on SevOne! This is a 10-18 months contract to hire. Ability to work remotely in the U.S. during contract period, but relocation to Buffalo upon conversion is required. This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.
What You'll Be Doing:
Provide expertise for the implementation of SevOne.
Lead the design, implementation, and lifecycle management of network performance monitoring platforms, including SevOne, flow analytics, and telemetry collectors while ensuring platform health, scalability, and performance SLAs
Design and manage comprehensive network telemetry pipelines across SNMP, NetFlow/sFlow/IPFIX, and streaming telemetry while establishing KPI standards for latency, packet loss, throughput, and error metrics
Own the enterprise alerting strategy by engineering thresholds, baselines, and anomaly detection capabilities while continuously improving signal-to-noise ratio through noise reduction and deduplication
Perform deep analysis of network performance issues including latency, packet loss, congestion, and routing anomalies to drive root cause analysis for high-severity incidents and identify optimization opportunities
Build and maintain operational and executive dashboards that enable real-time troubleshooting and SLA reporting while integrating with enterprise observability platforms to support cross-domain correlation
Lead network-related incident triage and resolution as the subject matter expert for network signals during major incidents, defining and improving incident response playbooks
Ensure complete monitoring coverage across all network infrastructure including routers, switches, firewalls, load balancers, WAN edges, and cloud networking while eliminating blind spots
Define and enforce monitoring standards, governance frameworks, and compliance requirements including naming conventions, tagging, and metadata to meet enterprise architecture expectations
Collaborate with Network Engineering, SRE/Observability, and application teams to validate signals, enable correlation, and provide onboarding support for NPM capabilities
Drive automation initiatives for device onboarding, alert tuning, and reporting to support self-healing use cases and continuously improve MTTR, MTTD, and operational efficiency
What You'll Need to Have:
Proven experience in network performance monitoring with deep expertise in platforms such as SevOne, flow analytics tools, and telemetry collection systems
Strong technical proficiency in network telemetry protocols and data collection methods including SNMP, NetFlow/sFlow/IPFIX, and streaming telemetry technologies
Demonstrated ability to design and implement alerting strategies with experience in threshold tuning, baseline establishment, and anomaly detection methodologies
Solid understanding of network performance metrics and troubleshooting including latency analysis, packet loss investigation, congestion management, and routing optimization
Experience with dashboarding and observability integration tools, with ability to build both operational and executive-level visualizations
Strong technical analysis skills with proven ability to lead root cause analysis for complex network incidents and drive performance improvements
Excellent collaboration and communication skills to work effectively across Network Engineering, SRE, and application teams while providing technical guidance and enablement
Experience with automation frameworks and scripting to drive efficiency in device onboarding, monitoring workflows, and reporting processes