Network Planning Engineering - Cleared Contractor - L2

This job is with Encode, Inc a fully owned subsidiary of Lancesoft
• Work directly with IXC Deployment Team, IXC Engineering, Telco design engineers, and Telco Carrier Provisioning personnel to accurately document circuit designs
• Ensure Carrier HUBs and circuits are accurately recorded in design (MetaSolv/DICE) and operations (FINS, FMS, etc.) toolsets and ensure FTI-POP design documentation accurately reflects as-built configurations.
• Document design deviations and/or discrepancies and submit ClearQuest PTRs to capture design changes and/or corrections with circuit designs
• Support scheduled planned maintenance events (Moves, Adds, Changes) and direct field technicians with the installation and activation of SONET, ancillary equipment and circuits.
• Work directly with Telco Carrier and field technicians to isolate and resolve issues with new circuit activations.
• Follow MetaSolv/DICE workflow processes and update IXC circuit database during IXC circuit installations, activation, changes and/or disconnects as needed.
• Provision IXC circuits using Cisco Prime Optical (CPO) or Cisco Transport Controller (CTC) and configure ancillary equipment for delivery of sub-rate circuits (e.g., RAD RICi-16/EGATE-100, Cisco ASR1002/1001-X router port configurations including T3/T1 SIP/SPA, DNX-11/88 port configurations, etc.).
• Ensure circuits are provisioned IAW circuit design documentation and resolve discrepancies before circuits are released to the customer.
• Interface directly with internal and external customers and provide technical assistance with service activation and circuit verification testing.
• Monitor and identify optical network alarms and proactively investigate and identify the root cause to minimize disruption and impact to operational circuits.
• Provide recommendations for improving processes and procedures and assist in the maintenance and upgrades of controlled documentation.
• Support scheduled maintenance events during normal operating hours and after hours/weekends as needed.
• Assist in the collection of data needed to perform analysis of network issues.
• Assist with the execution of test procedures and provide feedback to ensure procedural steps are correct.

Qualifications:
• Bachelor's Degree and minimum 4 years of prior relevant experience or 2 years post-Secondary/ Associates Degree and a minimum of 8 years of prior related experience
• Possess a minimum of 2 years' experience working in the FTI PNOCC troubleshooting and restoring network outages
• Have a thorough understanding of NAS Operations ticket management and scheduled maintenance processes and procedures
• Capable of following detailed instructions and completing assigned tasks on-schedule
• Work with minimal direct supervision
• Have acute attention to detail and a thorough familiarity with all circuit types and transport technologies
• Prefer 3 or more years' experience working with SONET equipment and Optical Circuits. Specifically, with Cisco ONS-15310, ONS-15454 and Fujitsu Flashwave 4500/9500 platforms
• Work well in a dynamic team environment
• Possess a strong technical understanding of Gigabit Ethernet/Fast Ethernet, DS1/T1, DS3, VT1.5, VTV, STS1, STSV and OC3-OC192 circuit types as well as familiarity with existing processes and procedures associated in provisioning and acceptance testing of these circuit types
• Have a thorough understanding of trouble ticket, ticket management, and Change Management processes and procedures
• Experience with Cisco Prime Optical (CPO) and Cisco Transport Controller (CTC) Fujitsu NetSmart
• Experience with MetaSolv and DICE preferred
• MEF-CECP certification preferred
• The selected individual must be capable of supporting after-hours events during the week and occasionally on weekends depending on FAA schedule restrictions and other customer requirements.