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Network Service Delivery Manager

ASM Tech Solutions LLC

  • Libertyville, IL
  • 6 days ago
  • Instant Apply
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Skills

  • BGPunmatched
  • Change Managementunmatched
  • Cisco Network Systemsunmatched
  • Cloud Computingunmatched
  • Communication Skillsunmatched
  • Delivery Managementunmatched
  • Dell Computersunmatched
  • Documentationunmatched
  • EIGRP (Enhanced IGRP)unmatched
  • Firewall Administrationunmatched
  • Firewallsunmatched
  • Graphical User Interface (GUI)unmatched
  • IT Service Management (ITSM)unmatched
  • ITIL (IT Infrastructure Library)unmatched
  • Identify Issuesunmatched
  • Microsoft Windows Azureunmatched
  • NAT (Network Address Translation)unmatched
  • NFS (Network File System)unmatched
  • Network Administration/Managementunmatched
  • Network Monitoringunmatched
  • Network Operations Centerunmatched
  • Network Performance/Analysisunmatched
  • Network Protocolsunmatched
  • Network Routingunmatched
  • Network Switchingunmatched
  • Open Shortest Path First Protocol (OSPF)unmatched
  • Operations Managementunmatched
  • QoS (Quality of Service)unmatched
  • Remedyunmatched
  • Replication and Remote Mirroringunmatched
  • Reporting Dashboardsunmatched
  • Routing Protocolsunmatched
  • Service Deliveryunmatched
  • ServiceNowunmatched
  • Spanning Tree Protocolsunmatched
  • TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
  • Team Playerunmatched
  • VLAN (Virtual Local Area Network)unmatched
  • VLAN Taggingunmatched
  • VMWareunmatched
  • VPN (Virtual Private Network)unmatched
  • Wide Area Network (WAN)unmatched
  • iSCSIunmatched

Description

The Service Delivery Manager will lead end-to-end operations across a complex hybrid infrastructure comprising of network devices, Access points, physical sites integrated with Azure cloud networks, on-prem, and Cloud Servers. The SDM will manage the operation, shift, overlap, lead incident triaging and control.
  • Proficient with Cisco CLI, Meraki Dashboard, FortiGate GUI/CLI, Aruba SD-WAN Orchestrator, and Zscaler console.
  • Strong understanding of routing and switching protocols (EIGRP, OSPF, BGP, STP, VLANs, VRFs).
  • Hands-on with VPNs, firewalls, NAT, ACLs, and QoS policies.
  • Familiar with network monitoring tools (SolarWinds, PRTG, LogicMonitor, etc.) and ITSM tools (ServiceNow, Remedy).
  • Working knowledge of Azure virtual networking (VNets, ExpressRoute, VPN Gateway).
  • Understanding of ITIL processes, particularly Incident, Problem, and Change Management.
  • Proficiency in routing and switching, TCP/IP, and firewall configuration across hybrid data center–cloud environments.
  • Working knowledge of Azure networking (VNets, VPN Gateway, ExpressRoute, NSGs, routing).
  • Understanding of VMware virtual networking (vSwitches, port groups, VLAN tagging, distributed switches).
  • Familiarity with storage network protocols (iSCSI, NFS, SMB) and troubleshooting connectivity to Dell PowerStore / Isilon.
  • Experience with network performance monitoring tools (SolarWinds, PRTG, or Azure Network Watcher).
  • Strong understanding of backup and replication traffic flows between Commvault, Zerto, and storage systems.
  • Exposure to ITIL service management processes (Incident, Problem, Change).
  • Good documentation, communication, and cross-team collaboration skills.

Numbers & Facts

LocationLibertyville, IL

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