2nd Level Support, Business Processes, Business Solutions, Computer Firmware, Disaster Recovery, Driver's License, Help Desk, Information Technology & Information Systems, Leadership, Network Administration/Management, Network Design, Network Integration, Network Monitoring, Network Performance/Analysis, Network Software, Network Support, Network System Hardware, Operations Security (OPSEC), Performance Analysis, Strategic Planning, Team Lead/Manager, Technical Strategy, Technical Support
Join Wake County as a Network Services Engineer and Help Drive Innovation!
The Wake County Information Technology Department is seeking an experienced Network Services Engineer to provide advanced technical support and leadership for the county''s enterprise network infrastructure and its connected partner agencies. In this role, you will lead the design, implementation, integration and monitoring of network hardware, software and circuits that support Wake County's critical business systems. Additionally, you will be responsible for developing network designs that enhance disaster recovery and redundancy efforts, ensuring the secure and continuous operation of essential network services and business processes 24/7, including holidays.
Essential Functions:
- Monitor the performance of network hardware, software and data circuits, ensuring all network components are running on current firmware and/or IOS/COS release levels
- Act as a project lead or team member for assigned tasks and projects
- Develop strategies, technical direction and engineering solutions for enterprise-wide network services to meet key business needs
- Assist other IT staff with network-related issues and provide second-level support to the helpdesk for areas managed or supported by the Network Team
NOTE: This position has a 24-hour on-call requirement with the ability to be onsite at any Wake County location within 1 hour and 30 minutes and is 60% remote and 40% in-office.
NOTE: A valid Driver''s License and "safe" driving record is required.
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Wake County North Carolina