Sign upLog in

Network Specialist

Apolis

San Diego, CA

Apply
JOB DETAILS
SALARY
$1–$39 Per Hour
SKILLS
Apple Macs, Audiovisual, Command Line, Communication Skills, Communications Security (COMSEC), Computer Maintenance, Computer Music and Audio Peripherals, Computer Software, Computer Workstations, Cross-Functional, Customer Support/Service, Desktop Administration, Employee Orientation, Equipment Maintenance/Repair, Hardware Installation, Help Desk, Identify Issues, Information Technology & Information Systems, Inventory Management, Microsoft Windows Operating System, Microsoft Windows System Administration, Mobile Devices, Network Administration/Management, Peripheral Hardware, Presentation/Verbal Skills, Printers, Problem Solving Skills, Procedure Development, Programming Tools, Resolve Customer Issues, Scripting (Scripting Languages), Security Software, Software Administration, Software Development, Software Installation, Software as a Service (SaaS), Technical Support, Technical Training, Technical Writing, Unix Shell Programming, User Account Administration, Windows PowerShell, Wireless Communications
LOCATION
San Diego, CA
POSTED
16 days ago
Job Title Network Specialist
Duration 6+ months
Location – San Diego CA 92121
 
Responsibilities
  • Provide Tier 1 and Tier 2 technical support for all computers, software and audio-visual equipment.
  • Assist with deployment, maintenance, upgrades and inventory of all computers, peripherals and audio-visual equipment.
  • Support on-site events and meetings.
  • Create procedures and documentation and provide technical training for faculty and staff.
  • Educates faculty and staff on computer related topics (new software, new hardware, system compatibilities).
  • Maintain user accounts, permissions and quotas.
  • Provides in-person and remote technical support and consultation to faculty and staff on software, hardware and accounts issues.
  • Installs and troubleshoots software and hardware for users.
  • Provides workstation technical support and troubleshooting for network printers, multi-function devices and Helpdesk support.
  • Provides technology orientations to incoming faculty and staff.
  • Tests new applications and programs either written in-house or purchased third party to ensure compatibility with the ATRI environments. 
  • Maintains computer equipment and related technology spaces and facilities.
 
Qualifications:
  • Excellent customer service skills with strong verbal and non-verbal communication abilities, make sure to pre- vet
  • Minimum of 3 years of IT experience, including 2+ years of Desktop Support and/or Help Desk experience.
  • Proven experience providing Tier 1 and Tier 2 technical support in a fast-paced environment.
  • Hands-on experience troubleshooting Windows and Mac workstations, software, hardware, printers, and peripheral devices.
  • Experience managing and supporting user accounts, permissions, and end-user technical support.
  • Strong troubleshooting, problem-solving, and customer support skills with the ability to resolve technical issues efficiently.
  • Demonstrated experience with networks, workstations, wireless communication, security software and procedures.
  • Experience with hosted SaaS (e.g. G Suite, Atlassian, Zoom).
  • Demonstrated experience with ticketing systems.
  • Experience using command line tools for Mac and Windows. 
  • Ability to create or edit scripts and programs in batch script, shell script, or power shell.
  • Working knowledge of software development tools including versioning systems. 
  • Experience creating and automating processes.
  • Experience with mobile device management systems (preferably Airwatch)
 
Preferred Qualifications
 
  • Experience supporting audio-visual equipment and on-site meetings/events.
  • Experience managing computer inventory and deployments.
  • Experience providing new employee technology orientations.
 
 apolis2024

About the Company

A

Apolis

Since 1996, RJT has provided successful SAP, Oracle, and IT consulting solutions and staffing services to clients around the world. The new Apolis brings you the same personalized service fortified with a greater array of IT solutions, global expertise, and cost-management strategies.

We are a global IT consultancy that seamlessly integrates experts and leading-edge solutions into your organization so you can focus on what really matters.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Computer/IT Services
EMPLOYEE BENEFITS
Paid Sick Days, Employee Referral Program, Employee Events, Retirement / Pension Plans
WEBSITE
https://www.apolisrises.com/

Resume Resources

Free Resume TemplatesFree Resume Builder