Job Description Duration: 6+ months
Compensation: $60-70/hr
Location: On-site 1-2 days/week in Seattle, WA
*** U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor or transfer visas at this time. *** *** No Vendors/3rd parties. ***
Job Description: We are seeking an experienced Network Technical Support Engineer to provide post-launch support for a large-scale broadband network. The ideal candidate will have strong hands-on troubleshooting skills across Layer 2/Layer 3, broadband access, routing, IP, and transport networks
. Key Responsibilities: Troubleshoot complex issues involving connectivity, latency, packet loss, routing, and network performance. Perform end-to-end fault isolation across access, aggregation, transport, IP, and customer connectivity. Troubleshoot VLAN, QinQ, Ethernet, ARP, DHCP, DNS, IPv4/IPv6, BGP, OSPF/IS-IS, VRF, NAT/CGNAT, and QoS. Analyze packet captures, logs, alarms, routing tables, interface counters, and network telemetry. Support broadband technologies including FTTH, GPON/XGS-PON, OLT/ONT, BNG/BRAS, RADIUS/AAA, and subscriber management. Lead incident resolution, root-cause analysis, and post-incident reviews. Collaborate with NOC, Network Engineering, Operations, Architecture, Service Assurance, and vendors. Develop troubleshooting procedures, runbooks, and recommendations to improve network stability. Required Skills: 5+ years of Network Engineering, Network Operations, or Technical Support experience. Strong production experience with L2/L3 networking, TCP/IP, routing, and broadband networks. Hands-on experience with network CLI, Wireshark/tcpdump, monitoring, and troubleshooting tools. Experience supporting large-scale, multi-vendor production networks. Strong analytical, troubleshooting, and communication skills. Python/Ansible and networking certifications such as CCNA/CCNP or JNCIA/JNCIP are a plus. 26-01143
#dice
Show more Numbers & Facts Location Seattle, WA Salary $60–$70 Per Hour
Skills
Analysis Skillsunmatched
Ansibleunmatched
Broadbandunmatched
Broadband Remote Access (BRAS)unmatched
CCNA - Cisco Certified Network Associateunmatched
CCNP - Cisco Certified Network Professionalunmatched
Communication Skillsunmatched
IP (Internet Protocol)unmatched
IP (Internet Protocol) Routingunmatched
Identify Issuesunmatched
Incident Managementunmatched
JNCIA - Juniper Networks Certified Internet Associateunmatched
JNCIP - Juniper Networks Certified Internet Professionalunmatched
Layer 3 Protocolsunmatched
Network Administration/Managementunmatched
Network Architecture/Engineeringunmatched
Network Operations Centerunmatched
Network Performance/Analysisunmatched
Network Routingunmatched
Network Supportunmatched
Procedure Developmentunmatched
Python Programming/Scripting Languageunmatched
RADIUS (Remote Authentication Dial-In User Service)unmatched
Root Cause Analysisunmatched
TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
Technical Supportunmatched
Telemetryunmatched
Wireshark (Ethereal)unmatched
tcpdumpunmatched
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