Network Support Technician

Network Support Technician

The Office of the Chief Information Officer (OCIO) provides Information Technology support to Portfolio Acquisition Executive for Fires (PAE FIRES), a Continental United States (CONUS) organization. OCIO delivers centralized lifecycle management, direction, guidance, and support for the acquisition, sustainment, maintainability, supportability, and implementation of PAE FIRES Information Mission Area (IMA) capabilities. The Network Support Technician will support the design, implementation, operation, maintenance, monitoring, and troubleshooting of classified and unclassified network environments. This role requires strong technical knowledge, problem-solving ability, and a proactive approach to maintaining secure and reliable network operations.

Job Requirements:

• Network design, development, implementation, operations, and maintenance
• Diagnose and repair interconnectivity issues between other interconnected Local Area Networks (LANs)/Wide Area Networks (WANs) and communications networks, both Unclassified and Classified. Provide network monitoring, testing, management and administration services required to maintain and re-engineer all existing and future PAE FIRES networks. Provide cutting edge mission network solutions utilizing voice, data and video networks comprised of both classified and unclassified networks, and Standalone systems. Provide network management for mission telecommunication networks (e.g. LAN), utilizing state-of-the-art techniques and protocols that adhere to best industry practices, security regulations, policies, and guidelines
• Design, develop, install, configure, and optimize network infrastructure components and devices to include firewalls, Intrusion Detection System (IDS)/Intrusion Prevention System (IPS), Active Directories, switches, routers, hubs, bridges, cabling, fiber optics, and network operating systems. Analyze customer requirements and provide solutions to a variety of technical problems of moderate complexity. Perform maintenance and upgrade of networks including servers, routers, switches, firewalls, remote access systems, and networks.
• Maintain network integrity and connectivity while ensuring compliance with policies and maintaining system backup and recovery capability.
• Maintain the security and authorization of the network, as it relates to mission network support and operations Support the design and build of hardware and software components for computer or telecommunications networks.
• Maintain current knowledge of relevant technology as assigned.

Education / Certifications: Bachelor's degree, associate degree, or two-year technical school certification with at least 2 years of relevant experience. DoD IAT Level II certification required, such as CompTIA Security+ CE or equivalent. Cisco networking infrastructure. LAN/WAN networking concepts and protocols. Network security practices and infrastructure support. Classified and unclassified network operations. Ability to organize, prioritize and meet deadlines Capable of conveying complex information in a simplistic manner Strong critical thinking and problem-solving skills Strong self-starter requiring minimal supervision Able to take proactive measures to prevent problems rather than reactive by nature Strong verbal and written communication to effectively express concepts, plans, and proposals

Physical Requirements This is primarily a sedentary position. The role may require occasional walking or standing and occasional lifting or carrying of small items up to 10 pounds. Working Conditions: Work is performed primarily at a contractor site in a general office environment. Travel may be required up to 10%. Occasional off-hours work may be necessary to support releases, outages, or other mission requirements. The work is generally sedentary in nature but may require standing and walking for up to 10% of the time. The working environment is generally favorable, with adequate lighting and temperature. There are typically no hazardous or unpleasant conditions caused by noise, dust, or similar factors. Work is performed using standard office equipment.

Security Clearance: Must be a U.S. Citizen. A high-level Department of Defense active Secret security clearance is required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information. B Technology is an equal opportunity employer. Job Type: Full-time