Network Support Technician

Jackson County
  • Kansas City, Missouri
    3 days ago

    Job Description

    It's fun to work in a company where people truly BELIEVE in what they're doing!

    We're committed to bringing passion and customer focus to the business.

    Department: Information Technology

    Grade: 170

    Salary: $22.96/hour

    Job Duties:

    • Responsible for responding to requests for assistance by computer users, which are channeled through the IT Service Center, which includes hardware and software installations, modifications, troubleshooting and problem resolutions of the components. 

    • Responsible for working directly with end users, providing excellent customer service skills and timely resolution of tasks assigned.

    • Installs and configures desktop applications, client and operating system software and software upgrades on personal computers.

    • Responsible for providing proper telephone etiquette, 

    Minimum Qualifications:

    • Must have a High School Diploma or its equivalent.

    • Three years of related work experience.

    • Must hold a CompTIA: A+ Certification 

    • Must possess/maintain a valid Missouri Driver's license and provide his/her own transportation.

    • Must submit to/pass pre-employment drug screen/background check. 

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! 

    Numbers & Facts

    LocationKansas City, Missouri

    Skills

    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Desktop Administrationunmatched
    • Driver's Licenseunmatched
    • Hardware Installationunmatched
    • High School Diplomaunmatched
    • Identify Issuesunmatched
    • Information Technology & Information Systemsunmatched
    • Network Supportunmatched
    • Operating Systemsunmatched
    • PC Softwareunmatched
    • Problem Solving Skillsunmatched
    • Software Installationunmatched
    • Software Upgradesunmatched
    • Technical Supportunmatched
    • Time Managementunmatched

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