2nd Level Support, Authentication, Best Practices, CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, CEH - Certified Ethical Hacker, CISSP - Certified Information Systems Security Professional, Capacity Requirements Planning (CRP), Cisco Network Systems, Computer Science, Computer Security, Computer Storage Hardware, Consulting, Contract Analysis, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Disaster Recovery, Documentation, Equipment Maintenance/Repair, Firewalls, GIAC - Global Information Assurance Certification, Genetics, Hardware Installation, High School Diploma, Identify Issues, Information Technology & Information Systems, Information Technology Consulting, Internet Security, Leadership, MCSA - Microsoft Certified Systems Administrator, MCSE - Microsoft Certified Systems Engineer, Management of Information Systems/Technology (MIS), Mathematics, Mentoring, Microsoft Active Directory, Microsoft Product Family, Microsoft Windows Operating System, Microsoft Windows Server, Multiplatform/Cross-Platform, Network Administration/Management, Network Configuration Management, Network Design, Network Security, Network Support, Network Switching, Network System Hardware, Open Systems Interconnection (OSI), Operating Systems, Problem Solving Skills, Project Design, Project Planning, Safety/Work Safety, Sales Management, Security Analysis, Security Consulting, Security Policy, Server Hardware, Server Support, Staff Development, Storage Area Network (SAN), Storage Software, Systems Administration/Management, Systems Analysis, Team Player, Technical Consulting, Technical Support, Testing, VMWare, VMWare Certified Professional (VCP)