2nd Level Support, Analysis Skills, Authentication, Best Practices, CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, CEH - Certified Ethical Hacker, CISSP - Certified Information Systems Security Professional, Capacity Requirements Planning (CRP), Cisco Network Systems, Computer Science, Computer Security, Computer Storage Hardware, Consulting, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Disaster Recovery, Documentation, Equipment Maintenance/Repair, Firewalls, GIAC - Global Information Assurance Certification, Hardware Installation, High School Diploma, Identify Issues, Information Technology & Information Systems, Information Technology Consulting, Internet Security, Leadership, MCSA - Microsoft Certified Systems Administrator, MCSE - Microsoft Certified Systems Engineer, Management of Information Systems/Technology (MIS), Mathematics, Mentoring, Microsoft Active Directory, Microsoft Product Family, Microsoft Windows Server, Multiplatform/Cross-Platform, Network Administration/Management, Network Configuration Management, Network Design, Network Security, Network Support, Network Switching, Network System Hardware, Open Systems Interconnection (OSI), Operating Systems, Problem Solving Skills, Project Design, Project Planning, Safety/Work Safety, Sales Management, Security Analysis, Security Consulting, Security Policy, Server Hardware, Server Support, Storage Area Network (SAN), Storage Software, Systems Administration/Management, Systems Analysis, Team Player, Technical Consulting, Technical Support, Testing, VMWare, VMWare Certified Professional (VCP)