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Network Technician (Enterprise Services)

Abacus Technology

Sumter, South Carolina

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JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, CCNA - Cisco Certified Network Associate, Caching, Communication Skills, CompTIA Network+, CompTIA Security+, Computer Security, Customer Support/Service, DoD Directive 8140, DoD Directive 8570, Firewall Administration, Firewalls, Help Desk, IAT - Information Assurance Technical, ITIL (IT Infrastructure Library), Identify Issues, Local Area Network (LAN), Network Administration/Management, Network Monitoring, Network Operations Center, Network Performance/Analysis, Network Routers, Network Security, Network Support, Network Switching, Operations Security (OPSEC), Performance Metrics, Problem Solving Skills, Secret Clearance, Systems Administration/Management, Technical Support, Trend Analysis, United States Citizen, United States Department of Defense (DoD), Wide Area Network (WAN), Willing to Travel
LOCATION
Sumter, South Carolina
POSTED
30+ days ago
Overview:

Abacus Technology is seeking a Network Technician to provide technical support for the AFCENT Network Operations and Security Center (NOSC) at Shaw AFB as part of a 24/7/365 support environment.  This is a full-time position.

Responsibilities:
  • Provide Tier 1 enterprise IT help desk technical support to AFCENT users.
  • Troubleshoot and implement solutions to resolve incidents and problems on supported systems, network infrastructure, voice, and video, to include enterprise-level routers, switches, servers, firewalls, proxies and caching arrays.
  • Monitor systems/network performance metrics and trends to identify substandard performance and anomalies.
  • Escalate complex systems/network performance, bandwidth and security issues and incidents to senior engineers/SMEs (Tier 2 and 3) for analysis and resolution.
  • Perform Local Registration Authority (LRA) duties.
  • Provide LAN support and WAN Enterprise support.
Qualifications:

3+ years experience in systems and network support.  Must be Security+ certified (or hold an equivalent certification in compliance with DoD 8570 IAT Level II).  Must be CCNA or Network+ certified.  Must hold the ITIL v5 Foundations certification or be able to obtain the certification within 60 days of hire.  Experience providing LAN/WAN support.  Experience with firewall administration.  Experience supporting DoD projects.  Must have strong communication skills and be able to interact professionally within all levels of an organization.  Must be able to provide support in a 24/7/365 environment including occasionally covering shifts outside of the assigned shift and/or providing after hours, weekend, or holiday support as needed on a rotational basis.  Must be able to travel to CONUS sites to provide TDY support.  Must be a US citizen and hold a current Secret clearance.

 

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

 

EOE/M/F/Vet/Disabled

About the Company

A

Abacus Technology

To be successful in today's rapidly changing business and technology environment, you need an experienced and agile partner you can trust. Abacus Technology Corporation has big business experience, without big business inefficiencies. We can tackle any challenge, effectively and with flexibility. As an independently-owned and operated business, we make decisions to exceed customer – not shareholder – expectations. Abacus Technology Corporation offers a full spectrum of information technology support integrated with professional services in software, systems, management, communications, and engineering analysis. Through these tailored support services, we supply our customers with innovative, value-added, and process-driven solutions for exceeding their strategic business goals through improved service delivery quality and enabling them to realize significant operational cost savings.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1983

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