Network Technician I

Stefanini, Inc

Auburn Hills, MI

JOB DETAILS
SKILLS
CCNA - Cisco Certified Network Associate, Change Management, Cisco Network Systems, Communication Skills, CompTIA Network+, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Detail Oriented, Documentation, Firewalls, Help Desk, Incident Management, Information Technology & Information Systems, Local Area Network (LAN), Maintain Compliance, Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Connectivity, Network Monitoring, Network Protocols, Network Routers, Network Software, Network Support, Network Switching, Network System Hardware, Problem Solving Skills, Software Patches, Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, VLAN (Virtual Local Area Network), Wide Area Network (WAN), Wireless Communications
LOCATION
Auburn Hills, MI
POSTED
19 days ago

We are seeking a motivated and detail-oriented Junior Network Engineer to join our IT team. The ideal candidate will assist in the design, implementation, and maintenance of our network infrastructure. This role provides an excellent opportunity for professional growth in a dynamic environment.

Key Responsibilities

  • Perform onsite troubleshooting and resolution of LAN/WAN connectivity issues
  • Provide physical support for routers, switches, access points, and cabling
  • Execute remote-guided activities from network engineering teams (rack/stack, patching, device reboots, replacements)
  • Support end-user network-related hardware issues (wired/wireless connectivity)
  • Monitor and escalate network incidents, outages, and performance degradation
  • Maintain accurate documentation of incidents, changes, and asset updates
  • Validate and support network changes, upgrades, and deployments
  • Ensure adherence to site access, security, and change management protocols
  • Required Skills & Experience
  • Strong understanding of LAN/WAN networking fundamentals (TCP/IP, DHCP, DNS, VLANs)
  • Experience with network hardware troubleshooting (Cisco or equivalent)
  • Hands-on experience with structured cabling and physical infrastructure
  • Familiarity with ticketing systems and incident management processes
  • Ability to follow remote instructions with precision and urgency




  • Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, VLANs, etc.).
  • Familiarity with network hardware and software, including routers, switches, and firewalls.
  • Experience with network monitoring and diagnostic tools is a plus.
  • Strong problem-solving skills and the ability to work well under pressure.
  • Excellent communication skills and a team-oriented attitude.
  • Relevant certifications (e.g., CompTIA Network+, Cisco CCNA) are a plus but not required.

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About the Company

S

Stefanini, Inc

Stefanini is a global IT services company with over 24,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. Since 1987, Stefanini has been providing offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.

With a base of over 500 active clients, including more than 300 multinationals, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Clients benefit from Stefanini's financial stability, sustained year-over-year growth, and zero net debt. The corporate global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in metropolitan Detroit.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1987
WEBSITE
http://www.stefanini.com