PositionNetwork Technician (L4)ClientCienaLocationPortland, OR (100% Onsite)DurationLong-term ContractRate$50/hr - $52/hr on C2CKey ResponsibilitiesManage deployment project documentation (daily reports, closing docs, engineering updates)Collect, validate, and submit network test recordsPerform advanced provisioning, troubleshooting, and software upgradesProvide remote support and mentor field techniciansCollaborate with Ciena PM and engineering teamsResolve complex technical issues and escalates when necessaryExecute test plans and MOPs (non-intrusive procedures)Commission and provision Ciena equipmentBuild and troubleshoot circuits end-to-endRequired Experience7+ years in telecom deployment/network supportExperience in advanced provisioning & troubleshooting (mandatory)Understanding of blueprints/MOPs (mandatory)Strong aptitude for AWS Automation/Workflows and new platformsStrong troubleshooting skills for complex network/system issuesExperience leading or mentoring technicians during maintenance windowsFamiliarity with network management tools/platformsStrong communication and documentation skillsAbility to work independently and in team environmentsValid U.S. Driver's LicensePreferred / Nice to HaveExperience with Ciena products (preferred, not mandatory overall)Ciena 6500 / RLS experience (required for L4 level roles)Unix/Linux familiarityBackground in NOC or remote support environmentsExperience supporting North American telecom customersEducationBachelor's degree in Computer Science, Electrical Engineering, or equivalent experienceAdditional DetailsStrong Optical Networking Expertise (DWDM, OTN, SONET, ROADM, real-world deployments in telecom/data center environments)Proven experience with Ciena 6500, Waveserver, and packet platforms (design, deployment, provisioning, troubleshooting)End-to-end deployment & provisioning, circuit build, commissioning, MOP execution, and test validationNetwork transformation projects experience (migration from legacy SONET/TDM to modern architectures)Advanced troubleshooting & Tier 3 support, including complex outage handling and root cause analysisExtensive experience with documentation: SOW, BOM, MOPs, test plans, engineering documentsAWS experience is valuable (data center interconnects, cloud environments)Mentorship and coordination experience supporting field teams, NOC, and cross-functional stakeholders#J-18808-Ljbffr