Job Description
We’re looking for a passionate Network Technician to help manage our growing multi-state network. Ideally, the candidate should be able to work in a team and be able to provide support to end customers.
- Good communication skills in emails, phone, in person and tickets
- Investigating faults, outages and issues in the network
- Reporting network status to key stakeholders
- Develop and execute test plans to check infrastructure and system performance
- Enforce policies for standardizing systems
- Verify and follow-up with customer-related issues
- Answer incoming calls in a pleasant and helpful manner
- Document incidents by creating tickets with complete information following SLA guidelines
- Troubleshoot, analyze and research to resolve repeating issues and complex problems documenting findings and developing procedures to prevent future issues
Requirements
- Proven work experience in networking, IT, or other related field
- Excellent customer service skills
- Strong troubleshooting and critical thinking skills
- Ability to identify reoccurring problems and find root cause solutions
- Strong attention to detail
- Self-motivated
- Ability to document requirements and specifications
- Degree in Computer Science or Engineering or documented in field work experience
Benefits
- Competitive Salary
- 401K Program with matching
- Paid Time Off
- Medical, Dental, Vision, and AD&D Insurance Options
- Brand New Facility with Gym and Fully Stocked Coffee Bar
- Holiday Pay
Numbers & Facts
| Location | Tempe, Arizona |
| Industry | Other/Not Classified |
| Company Size | 20 to 49 employees |
| Year Founded | 1988 |
| Website | http://www.commair.us/ |
Benefits
Life Insurance
About Company
Welcome to Comm Air, Inc.
Comm Air, Inc. has been dedicated to proudly serving Houston and the surrounding areas since 1988. We pride ourselves on providing quality service for your commercial air conditioning needs. We provide emergency service 24 hours a day, 7 days a week.
We service and repair the following equipment:
General HVAC Maintenance
- Air Handlers
- Air Cooled Chillers
- Boilers
- Centrifugal Chillers
- Computer Room A/C Units
- Cooling Towers
- Controls
- Energy Management
- Fan Coil Units
- IT Room Units
- Pumps
- Rooftop Units
- Screw Chillers
- Server Room Units
- Split System Units
- VRF Split System Units
We also provide the following services:
Service and Maintenance Contracts
- Air Balance
- Eddy Current Testing
- EMS Installation
- Fire Damper Inspections
- Stairwell Inspections
- Tenant Build Out
- VFD Installation
- Vibration Analysis
Skills
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