Network Technician

NETWORK TECHNICIAN

JOB SUMMARY

Zirrus is seeking an experienced Network Technician to support the installation, provisioning, testing, maintenance, and troubleshooting of transport, broadband, voice, and business services across our fiber-optic network. This position is responsible for supporting the day-to-day operation of network infrastructure, customer service activations, transport systems, and Central Office equipment throughout the Zirrus service area.

The ideal candidate will possess a strong understanding of telecommunications and IP networking technologies, demonstrate excellent troubleshooting skills, and be capable of working independently while collaborating with cross-functional teams.

This is not a hybrid role or a work-from-home position.  The individual will be required to work in the office on a daily basis.

Responsibilities

• Install, provision, test, and maintain transport, broadband, voice, and business service infrastructure.
• Perform service activations and turn-up testing for customer and carrier services.
• Troubleshoot network, transport, and customer-impacting service issues.
• Install, maintain, and upgrade Central Office and network equipment.
• Perform preventative maintenance and software upgrades on network equipment.
• Support fiber transport systems, Ethernet services, DWDM platforms, and carrier network infrastructure.
• Read and interpret engineering diagrams, network drawings, schematics, and technical documentation.
• Utilize test equipment to diagnose and resolve network and fiber-related issues.
• Work with Network Engineering, Operations, Customer Support, and Construction teams to resolve service issues and complete projects.
• Maintain accurate records of installations, maintenance activities, and network changes.
• Participate in after-hours maintenance activities and on-call rotations as required.
• Travel throughout the Zirrus service area to support network operations.
• Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Knowledge, Skills and Abilities

• Strong verbal and written communication skills.
• Ability to work independently and manage multiple priorities.
• Strong analytical and troubleshooting abilities.
• Working knowledge of IP networking concepts, including LAN, WAN, VLAN, routing, switching, and Ethernet services.
•  Understanding of fiber optic communications and transport networks.
• Ability to install, rack, cable, and maintain telecommunications equipment.
• Familiarity with network monitoring, management, and provisioning platforms.
• Proficiency with Microsoft Office applications including Word, Excel, and Visio.
• Ability to interpret engineering drawings, schematics, and vendor documentation.
• Strong organizational and time management skills.
• Valid driver's license with acceptable driving record.

Education and Experience

• Bachelor’s degree or Associates degree from an accredited college or university in electrical, electronic, mechanical      engineering, or related field experience.
• 5 years of telecommunications experience specializing in electronic telecommunications systems and the design, construction, troubleshooting and maintenance of large regional or statewide communications system.
• Experience with carrier-grade transport and Ethernet networks.
• Experience with Ciena, Cisco, Adtran, Calix, or similar telecommunications equipment.
• Experience provisioning and troubleshooting transport, Ethernet, broadband, or voice services.
• Experience with fiber optic testing equipment and methodologies.
• Experience working in a Central Office environment.
• Experience with OTDR (Optical Time Domain Reflectometer), JDSU/Viavi and EXFO, Light meters and related equipment.
• Network equipment (NE) experience, including but not limited to logging in, provisioning non-default parameters, performing preventative maintenance, performing in-service upgrades, and diagnosing and troubleshooting troubles in NE to the card level. 

What We Offer

• Salary Range based off of experience with a range of $21.50 - $36.25 per hour.
• Excellent benefit package including medical, dental, vision, matching 401-K, and more 
• Opportunity to work with modern network technologies and meaningful technical challenges.
• A collaborative environment that values learning, reliability, and service.
• Opportunities for professional growth and skill development.

Additional Information

We are committed to building a diverse and inclusive workplace where all team members are respected and supported. If you are passionate about network operations and enjoy helping keep systems connected and running smoothly, we encourage you to apply.