Job Description
Role: Network & Telecom Engineer / Lead
Location: 557 Broadway, New York, NY 10012
Buy Rate: $70 /hr
Network & Telecom Engineer / Lead
Combined (Dual-Track) Network & Voice/UC
Role Summary
Versatile senior engineer and technical lead to support both network and voice/UC services across local/office sites, data centers, and cloud. Owns incidents and changes end-to-end across the network-to-voice boundary where problems are often mis-triaged between teams. Should be strong in one track and genuinely operational in the other.
Note: single-track specialists are also welcome (see the separate Network and Telecom job descriptions). This combined role suits engineers who can resolve cross-domain issues such as voice quality over the WAN, SIP connectivity through firewalls, and site turn-ups spanning LAN, wireless, and voice.
What You'll Support
Key Responsibilities
Required Skills & Experience
Certifications
Location: 557 Broadway, New York, NY 10012
Buy Rate: $70 /hr
Network & Telecom Engineer / Lead
Combined (Dual-Track) Network & Voice/UC
Role Summary
Versatile senior engineer and technical lead to support both network and voice/UC services across local/office sites, data centers, and cloud. Owns incidents and changes end-to-end across the network-to-voice boundary where problems are often mis-triaged between teams. Should be strong in one track and genuinely operational in the other.
Note: single-track specialists are also welcome (see the separate Network and Telecom job descriptions). This combined role suits engineers who can resolve cross-domain issues such as voice quality over the WAN, SIP connectivity through firewalls, and site turn-ups spanning LAN, wireless, and voice.
What You'll Support
- Network: Cisco Nexus / IOS-XE routing & switching (OSPF, BGP, vPC, VRF, QoS), Palo Alto firewalls (Panorama), Cisco wireless + FortiNAC, Client/TACACS, MPLS/IPsec WAN, and AWS/OCI connectivity.
- Telecom / UC: Cisco CUCM, Unity Connection, IM&P, Expressway, CUBE/Client and voice gateways, SIP trunks/DIDs, plus Zoom/Teams and contact-center platforms.
- Shared: local/office sites, data centers, and cloud (US, Canada, and international); SolarWinds and ServiceNow (ITSM/CMDB); PCI/SOC-regulated scope.
Key Responsibilities
- Own complex incidents and changes across both network and voice; lead end-to-end P1 bridges.
- Resolve cross-domain issues (QoS-for-voice, SIP-over-WAN, remote-access/MRA, DMZ/firewall, DNS/certificates) without re-triage.
- Deliver combined site turn-ups and IMACs spanning LAN/WAN, wireless, and voice.
- Perform root-cause analysis, manage vendor/Cisco TAC cases, and set technical standards across both tracks.
- Mentor and uplift frontline teams on both domains; keep documentation and the CMDB accurate.
- Partner on cross-domain design, automation, and continuous improvement.
Required Skills & Experience
- 10+ years spanning enterprise network and voice operations, including senior or lead-level responsibility across both domains.
- Documented production experience in the secondary track not exposure only (e.g., a network-primary engineer who has run CUCM dial-plan and CUBE/SIP changes, or vice versa).
- Evidence of resolving network-to-voice incidents end-to-end is a strong differentiator.
- Comfortable with ITIL processes in ServiceNow and PCI/SOC boundaries; clear English able to lead cross-domain P1 bridges and write clean RCAs.
Certifications
- CCNP-level minimum in the primary track (Enterprise or Collaboration); CCIE strongly preferred.
- Supporting credentials: Palo Alto (PCNSE) and/or AWS/OCI networking for network-primary; certificate/security and Cisco TAC experience for voice-primary.
Numbers & Facts
| Location | San Jose, CA |
| Industry | Computer Software |
| Company Size | 20 to 49 employees |
| Year Founded | 2014 |
| Website | http://www.tekfortune.com/ |
About Company
Tekfortune is a software solutions company providing project development and staff augmentation services to companies in various industries including Healthcare, Banking, Finance, Telecommunication and Aviation.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.
Skills
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