New and Pre-owned Salesperson(5 Brands One Location)

About Graff Kia of Chesterton

Graff Kia of Chesterton is part of the Graff Auto Campus in Northwest Indiana, which houses 5 brands in one location(Kia, Ford, Toyota, Chevrolet, and GMC). We are focused on delivering a better dealership experience through transparency, community involvement, and a customer-first culture. Our mission is to assist every guest with any and all of their vehicle needs—before, during, and long after the sale.

Position Summary

As an Automotive Sales Consultant, you’ll guide customers through a modern, relationship-based buying experience—helping them find the right vehicle, understand their options, and feel confident in their decision. You’ll work leads, walk-ins, and appointments, follow a consistent process, and collaborate with management, F&I, and the BDC to deliver a world-class customer experience.

What You’ll Do (Key Responsibilities)

• Assist customers in selecting new and pre-owned vehicles that fit their needs and budget

• Conduct needs assessments, present vehicles, and facilitate test drives and product demonstrations

• Provide transparent pricing, payment options, and trade-in guidance in partnership with leadership

• Maintain strong follow-up with customers via phone, text, email, and CRM tasks

• Log every customer interaction accurately in the CRM and follow the store’s sales process

• Work internet leads and showroom traffic with urgency, professionalism, and accountability

• Coordinate with the BDC to maximize appointment show rate and preparedness

• Support deliveries, ensure customer understanding of features, and set expectations for ownership experience

• Generate repeat and referral business through relationship-building and after-sale follow-up

• Participate in training, product knowledge sessions, and team sales meetings

What Success Looks Like

• Consistent follow-up and strong CRM compliance

• High appointment show rate and quality showroom experience

• Strong closing percentage with customer satisfaction at the center

• Healthy pipeline of referrals and repeat customers

• Team-first attitude that supports store goals and culture

Qualifications

Required:

• Valid driver’s license and insurable driving record

• Strong communication skills and a customer-focused mindset

• Comfort with technology (CRM, email/text communication, digital retailing tools)

• Ability to work a flexible schedule including evenings and Saturdays

Preferred:

• 1+ year automotive sales experience (or strong sales background in another industry)

• Familiarity with CRMs (VinSolutions or similar)

• Proven record of follow-up discipline and goal achievement

Benefits & Perks (Customize as needed)

• Sell from all 5 dealerships on campus new or pre-owned(Ford, Toyota, Kia, Chevrolet, GMC)

• Competitive compensation (base/draw + commission/bonus structure)

• Health, dental, and vision insurance options

• 401(k) options

• Paid training and ongoing development

• Growth opportunities within a multi-store dealer group

• Employee purchase and service discounts

• Positive culture with a long-term career path

Why Graff

We’re building a dealership experience that customers actually enjoy—driven by integrity, continuous improvement, and community involvement. If you’re motivated, coachable, and want a place to grow, we want to meet you.