New Business Customer Service Specialist

Universal Fidelity Life Insurance Company

Oklahoma City, OK
Remote

Full-time
Employee
Hot job
Quick Apply

3 days ago

Job Description

Customer service is the primary point of contact for our policyholders, providing timely assistance, resolving issues, and fostering positive relationships. Our knowledgeable professionals are committed to providing exceptional service. By creating a positive customer experience, customer service strengthens trust and loyalty while supporting customer retention, revenue growth and our brand reputation.

Job Responsibilities

Review and determine validity of life, health and annuity applications
Telephone and written correspondence with policyholders, agents and issuing companies
Handles annuity exchanges and transfers
Assemble and mail policies

Numbers & Facts

Location	Oklahoma City, OK ( Remote)
Job Type	Full-time, Employee
Company Size	51 - 200
Year Founded	1935
Headquarters	Oklahoma City, OK, US
Website	https://www.uflic.com

Qualifications

Easily adapts to new software/technology applications and can excel in a paperless environment
Possesses excellent organizational skills
Demonstrates the ability to work effectively in a fast-paced environment
Strong oral and written comminication skills, including interpersonal skills
Maintains a professional attitude
Prompt and reliable

Benefits

Paid Time-Off, Prescription Drug Coverage, Life Insurance, Employee Referral Program, Employee Events, Work From Home, 401K, Flexible Spending Accounts, Medical, Dental, Vision

About Company

Serving policyholders since 1935, Universal Fidelity Life Insurance Company is listed nationally as a third-party administrator (TPA) and in seven states as an insurance company. For our TPA clients we process over one million claims annually and administer over 90,000 policies for over 350,000 insureds. Our executive offices are located in Oklahoma City, OK and the administrative service center is in Duncan, OK. We also have staff working remotely not only in Oklahoma but from several states around the country.