New Business Sales Account Strategist, Onboarding, Google Customer Solutions

Google LLC

San Francisco, CA

JOB DETAILS
SKILLS
Administrative Management, Advertising, Android, Artificial Intelligence (AI), Automation Engineering, Business Development, Business Growth, Business Strategy, Campaigns, Cloud Computing, Cold Calling Skills, Consumer Packaged Goods, Customer Relations, Customer Service Management, Detail Oriented, English Language, Equal Employment Opportunity (EEO), Exceeded Sales Goal, Facilities Management, Field Sales, Financial Services, Genetics, Japanese Language, Marketing, Mergers and Acquisitions, Multitasking, Needs Assessment, Network Administration/Management, Network Operations Center, Onboarding, Online Media, Partner Sales, Performance Tuning/Optimization, Post-Sales, Problem Solving Skills, Product Management, Product Support, Project/Program Management, Recruiting/Staffing Agency, Regulatory Requirements, Relationship Management, Retail, Return on Investment (ROI), Sales, Sales Administration, Sales Management, Sales Strategy, Stock Purchase Plans, Strategic Planning, Team Player, Technical Consulting, Technical Leadership, Up-Selling, eCommerce Sales
LOCATION
San Francisco, CA
POSTED
8 days ago

New Business Sales Account Strategist, Onboarding, Google Customer Solutions - Google Careers

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New Business Sales Account Strategist, Onboarding, Google Customer Solutions

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Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

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XApplicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

Minimum qualifications:

  • Bachelor"s degree or equivalent practical experience.
  • 2 years of experience in a quota-carrying sales role.
  • Experience in online sales, acquisition, business development, or cold-calling.
  • Experience in a customer-facing role working with digital advertising products.

Preferred qualifications:

  • Experience in media account management or the advertising industry.
  • Experience in managing and customizing for a customer base.
  • Ability to multi-task and manage multiple projects at a time while paying attention to detail.
  • Ability to reach out to customers, and assist them in adding value to their business.
  • Excellent creative thinking and problem-solving skills.

About the job

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today"s dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

The Onboarding team plays a critical role in Google's Acquisitions organization and is responsible for a substantial portion of Google's advertising business growth across the globe.

As a New Business Account Strategist, you will be a critical member of our Onboarding team, managing the onboarding of new advertising customers for Google throughout the region. You will be engaging with customers and supporting them in learning how to utilize Google solutions for their business, while also developing digital advertising solutions that meet their growth goals and business objectives. You will manage the relationship with our acquisitions and business team for customers. You will work with an engaged team and grow/transform the business, while also understanding our advertisers needs and delivering measurable solutions.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $88000 - $125000 (USD) + 35% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Drive new business growth by consistently achieving and exceeding assigned business goals for onboarding advertisers.
  • Own the post-sale customer journey, strategically guiding new advertisers through their initial setup and ensuring successful campaign launches to accelerate their path to sustained investment.
  • Collaborate closely with New Business Sales (NBS) and Google Customer Solutions (GCS) teams to ensure seamless customer transitions and identify opportunities for account expansion and upsell.
  • Engage with advertisers proactively via phone and email to understand their business objectives, provide expert guidance, and recommend tailored Google advertising solutions that drive measurable Return on Investment (ROI).
  • Develop and implement strategies to optimize advertiser performance and product adoption, directly contributing to their long-term success and Google"s business growth.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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