New Car Sales Manager

Hendrick Automotive Group Corporate

Morrisville, NC

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Accounting, Automotive Industry, Automotive Sales, Communication Skills, Computer Skills, Corporate Policies, Customer Experience, Customer Relations, Customer Satisfaction, Driver's License, Employee Relations, High School Diploma, Human Resources, Incentive Programs, Information Technology & Information Systems, Internet Application, Legal, Mathematics, Medical Conditions, Microsoft Office, Microsoft Product Family, Operational Improvement, Operations Management, Organizational Skills, People Management, Physical Demands, Presentation/Verbal Skills, Promotional Programs, Regulations, Revenue/Sales Reporting, Safety/Work Safety, Sales, Sales Management, Sales Operations, Sales Promotions, Sales Training, Team Lead/Manager, Team Player, Time Management Software, Writing Skills

LOCATION

Morrisville, NC

POSTED

11 days ago

Reggie Jackson Airport HondaLocation: 9530 Lumley Road, Raleigh, North Carolina 27617Summary: Responsible for leading the Sales Department. The Sales Manager is responsible for operations, sales performance results, employee supervision, and customer satisfaction in the Sales Department. Supervisory Responsibilities: This job has direct supervisory responsibilities. Essential Duties and Responsibilities include the following:Responsible for improving sales and operations.Works with upper management and Human Resources to make hiring and discipline decisions.Assists sales team with processing or completing sales.Trains and supervises sales team.Develops promotions to motivate sales team.Sets schedules for sales team.Oversees department inventory.Interacts with customers to ensure customer satisfaction.Responsible for sale price & trade-in vehicle appraisal decisions.Ensures proper reporting of sales to manufacturer(s).Has working knowledge of factory(s) incentive programs.Attends required manager meetings.Maintains effective employee relations.Maintains CSI at or above Company standardsMaintains an organized, clean and safe work areaParticipates in required trainingRecords all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.Demonstrates the Company’s Core ValuesComplies with Company policies and proceduresObserves all Federal, State, Local and Company safety rules and regulations in the performance of duties.Other duties as assigned Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education:o GEDo High School Diploma Associate Degreeo Bachelor Degreeo Master Degreeo Doctorate Degree Field of Study/Work Experience:o Accounting Automotiveo Businesso Human Resourceso Information Technology Desired Work Experience:o up to 3 yearso 3-5 years 5+ years Education/Experience:Excellent sales skills, prior supervisory experience preferred. Working knowledge of automotive sales industry. Certificates and Licenses: Valid Driver’s Licenseo Automobile Salesperson License Computer Skills:Intermediate skills in Microsoft Office products. Intermediate ability and knowledge of Dealership Management System and web based applications. Communication Skills:Ability to understand and follow instructions. Ability to communicate effectively with customers and companypersonnel. Attendance Expectations:The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands:While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. Environment Demands:Duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, employee may be exposed to various work environments and required to perform a variety of tasks. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. Verbal and Writing Ability:Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees. Math Ability:Ability to add, subtract, multiply and divide. Reasoning Ability:Ability to apply common sense understanding to carry out instructions. Core Values:To perform the job successfully, an individual should demonstrate the following Core Values: Servant LeadershipServant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & RespectDiversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. IntegrityBeing honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer EnthusiasmEvery day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for WinningHendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All LevelsTaking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous ImprovementEvery day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.

About the Company

Hendrick Automotive Group Corporate

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