New Home Warranty Coordinator

Adams Homes

Madison, AL

JOB DETAILS
SKILLS
Billing, Construction, Construction Support, Customer Support/Service, Identify Issues, Maintenance Services, Order Supplies, Organizational Skills, Product Testing, Production Management, Residential Construction, Team Player, Telephone Skills
LOCATION
Madison, AL
POSTED
2 days ago

At Adams Homes, we like to create win-win situations for our employees, craftsmen, and our clients. For the last 35 years, our success has been built on keeping things simple, along with the design, quality, and affordability of our homes. 

We're seeking a Warranty Coordinator to join our team in Madison, Alabama. Our Warranty Coordinators provide support for the construction of new homes and ensure high-quality service to our clients.

We recognize that people are truly what makes the difference and that you are only as good as the people with whom you surround yourself. Each member of the Adams Homes family is hired based on the following qualities: a positive "Can Do!" attitude, a strong work ethic, and being a coachable team player.

Job Responsibilities

  • Schedule and supervise subcontractor repairs
  • Respond to all incoming warranty requests by following standard procedures set by the Production Manager
  • Troubleshoot construction-related issues, explain details of the written warranty provided to customers, and coordinate schedules of all parties involved
  • Schedule inspections with homeowners, assess routine warranty claims, and complete all service requests
  • Evaluate subcontractor and product performance while providing up-to-date information to the Production Manager
  • Maintain detailed Warranty Reports
  • Document all warranty-related communication
  • Communicate with Local and State Municipalities as needed per home
  • Answer all incoming calls and route accordingly
  • Process weekly invoices for approval
  • Order office supplies as needed

Job Location

3810 Sullivan Street, Madison, AL 35758

Why Adams Homes? 

Adams Homes is a leading new homebuilder with 35 years of success, having closed more than 65,000 homes across the Southeast since 1991. Accredited by the BBB, we support more than 200 active agents across 35 offices, all working toward one goal: “VALUE, Simplified.” We create win-win situations for our employees, craftsmen, and clients, and our success is based upon the design, quality, and affordability of our homes. 

At Adams Homes, you'll be part of a culture that works hard, celebrates wins, and delivers exceptional quality to every client. If you feel like you deserve better and want to have your best year ever, join the Adams Homes family by applying today!

'It's the people that make the difference.' - Wayne Adams, Founder  

Learn more about us and apply today at www.AdamsHomes.com

Adams Homes is an Equal Opportunity Employer and does not discriminate based on race, ethnicity, gender, age, national origin, sexual orientation, religion, or any other protected characteristic.

About the Company

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Adams Homes