New Loan Setup Specialist

State of South Carolina

Lexington, SC

JOB DETAILS
SALARY
$45,300–$48,000 Per Year
SKILLS
Accounting, Affordable Housing, Analysis Skills, Business Administration, Coaching, Communication Skills, Compensation and Benefits, Customer Relations, Customer Support/Service, Depth Perception, Detail Oriented, Employee Assistance Plan, Escrow, Establish Priorities, Facebook, Finance, Health Insurance, Health Plan Membership, High School Diploma, Insurance, Interpersonal Skills, LinkedIn, Loans, Mail Processing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Windows Operating System, Microsoft Word, Mortgage, Mortgage Servicing, Multitasking, Office Equipment, Onboarding, Operational Support, Operations, Presentation/Verbal Skills, Problem Solving Skills, Property Rentals, Public/Media/Press/Analyst Relations, Regulations, Regulatory Compliance, Rentals, Retirement Plan, Social Media, State Government, Telehealth, Time Management, Tuition Reimbursement, Twitter, Work From Home, Writing Skills
LOCATION
Lexington, SC
POSTED
3 days ago

New Loan Setup Specialist

Salary

$45,300.00 - $48,000.00 Annually

Location

Lexington County, SC

Job Type

Time Limited - Full-Time

Job Number

27-001

Agency

State Housing Finance & Development Authority

Division

Mortgage Servicing

Opening Date

07/20/2026

Closing Date

7/31/2026 5:00 PM Eastern

Residency Requirement

No

Class Code:

UZ01 - Unclassified

Position Number:

61027678

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

Pay Grade

Unclassified

Hiring Range - Min.

$45,300.00

Hiring Range - Max.

$48,000.00

EEO Statement

Equal Opportunity Employer

Agency Specific Application Procedures:

All applicants must submit a completed online employment application and supplemental questionnaire. Resumes will not be accepted in lieu of the required application and supplemental questionnaire. Postings close at 5:00 p.m. EST on the day listed in the announcement.

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

  • Description
  • Benefits
  • Questions

Job Responsibilities

About Us:

SC Housing Finance and Development Authority (SC Housing) is a forward-thinking organization that is committed to changing the lives of South Carolinians by providing safe, quality, and affordable housing opportunities for those in need. We are transforming the housing industry in our state through cutting-edge programs and competitive financial products that make homeownership affordable and quality rental housing possible for many. Our staff energizes the work that we do and helps find solutions that make a difference in the lives of others.

About the Job:

This position is located in the Mortgage Servicing Division of SC Housing. In this role, you will work under limited supervision of the Cashiering & REO Manager, supporting the daily operations of SC Housing New Loan Set Up department. Provide prompt, courteous customer service to SC Housing customers as a point of contact for new loan customers. Responsible to provide a positive, professional image of SC Housing.

Your duties will include:

  • Assist new customers with setting up online accounts.
  • Populate and maintain mortgagee clause tracking sheet
  • Update mortgagee clauses online with insurers that provide this functionality.
  • Perform follow up via e-mail/phone with other insurance providers/agents to ensure Hazard Insurance policies for new borrowers list SC Housing as Mortgagee.
  • Assist with processing daily escrow mail
  • Provide assistance to NLSU team with onboarding new loans as needed.

Minimum and Additional Requirements

Agency Minimum Qualifications*:

A bachelors degree in business administration, accounting, management or a related field.

OR

An associates degree and two (2) years of full-time, relevant experience.

OR

A high school diploma or equivalent and four (4) years of full-time, relevant experience.

Additional Requirements:

Knowledge of personal computers, Windows operating system, and Microsoft Office Suite with strong proficiency in Excel, Word, and Outlook. Must have exceptional written and verbal communication skills in order to communicate effectively with customers, staff and peers with a customer-oriented focus. Strong interpersonal skills. Ability to exercise judgment and discretion in performance of duties. Ability to establish and maintain effective internal and external working relationships. Must be detail oriented and analytical with the ability to organize multiple tasks and set priorities. Ability to work within strict deadlines and meet regulatory compliance. Expected to be innovative and actively seek solutions to streamline duties and exercise personal initiative in all areas of job performance.

Must be able to lift and carry files, books and reports weighing up to 20lbs. Must be able to perform filing, desk work and operate general office equipment. Must be able to sit or stand for prolonged or intermittent periods of time while sharing, gathering or presenting information to other staff members or external parties. Ability to continuously stand or walk, climb or balance, stoop, kneel crouch, crawl, and lift frequently. Ability to use hands/finger to handle or feel; reach with hands and arms. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Employee must be able to perform the above-mentioned tasks with or without reasonable accommodations. SC Housing does not discriminate on the basis of race, color, national origin, religion, age (40+) disability, or sex (including pregnancy, childbirth, or related medical conditions).

Additional Comments

What makes us Different?

We are a state governmental agency but one unlike you've encountered before. We operate much more like a private sector business. We are a self-sustaining operation that offers rental and homeownership products and services. As a result, we face many of the same regulatory, market, and financial hurdles of private sector financial institutions. Our clear advantage to employees is that we offer challenging and meaningful work, as well as excellent state government benefits.

Our Benefits Package:

SC Housing offers an exceptional benefits package that includes:

  • Telecommuting options
  • Accrued Paid Time Off (15 days annual/vacation leave per year and 15 days sick leave per year)
  • 13 paid holidays
  • PEBA Health, dental, vision, long term disability, and life insurance for employees, spouses, and children
  • PEBA Perks
  • Free Telehealth Visits for State Health Plan members
  • Free Health Coaching for State Health Plan members
  • State Retirement Plan
  • Deferred Compensation Programs 401k and 457 plans
  • MoneyPlus (tax-favored accounts program) Employee Assistance Program
  • Employee Discount Programs (PerksCard, TicketsatWork, and WeSave)
  • Casual Fridays
  • Tuition Reimbursement Program (after 6 months of employment)
  • Public Service Loan Forgiveness (PSLF) Eligible Employer

And much, much more!

Location, Location, Location:

The Palmetto State offers something for everyone. Located in the Midlands, Columbia is both the state capital and South Carolinas second-largest city. It is just a short commute to the states beautiful beaches and gorgeous mountains. Sunny summers and mild winters allow residents to experience the outdoors year-round, a plus considering that Lake Murray is just minutes away. Great universities and colleges, minimal commute times and friendly people make South Carolina the ideal place to build your future.

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Do you meet the minimum requirements for this position: A high school diploma or equivalent and four (4) years of full-time experience in mortgage loan servicing, file review, or relevant housing experience?

  • Yes
  • No

02

If you answered "Yes" to question # 1, please briefly list (Typed answer required): Type of degree, Number of years of related experience, *Position Titles.

03

If you answered "No" to question #1 but feel you meet the minimum requirements through equivalency, (i.e. 1 year education = 1 year related experience), please briefly list below: Type of Degree, Number of years of related experience, *Position Titles.

04

What is your highest level of education?

  • High School Diploma or GED
  • Associates Degree
  • Bachelors Degree
  • Masters Degree or Higher

05

How many years of relevant full time experience do you have?

  • None
  • Less than 2 years
  • 2-3 years
  • 4-5 years
  • 6 or more years

06

Briefly describe your relevant experience. If you have not experience, please state so.

07

Do you have any relatives employed with the State of South Carolina/SC Housing?

  • Yes
  • No

08

If you answered "yes" to the question above, please provide the name(s) and relationship(s).

09

Do you or any of your immediate family members have employment, consulting ventures or personal business arrangements with any housing related entities to include Real Estate/mortgage companies, banking or nonprofit organizations?

  • Yes
  • No

10

If you answered "yes" to the question above, please provide the specific details of each situation.

11

Are you willing to accept a position within a salary range of $45,300 to $48,000?

  • Yes
  • No
  • See the preferred salary listed on my application.

12

How did you hear about this job posting?

  • SC State Job Website
  • Social Media (Facebook, Twitter, LinkedIn, etc.)
  • schousing.com
  • NCSHA
  • Word of mouth
  • Other (explain in next question)

13

If you answered "other" to the question above, please specify where you heard about this position.

Required Question

Employer State of South Carolina

Agency State Housing Finance & Development Authority Address 300-C Outlet Pointe Blvd.

Columbia, South Carolina, 29210

Phone 803-896-9002

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.

About the Company

S

State of South Carolina