NEW Outlet Assistant Manager

DORCHESTER COLLECTION - NEW Outlet Assistant Manager

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NEW Outlet Assistant Manager

Position Overview

Who we are

Our Hotels

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people - our Legends - to live our vision -Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.

Reference

2026-6443

Your future, our legacy

Hotel

The Beverly Hills Hotel

Division & Department

Food & Beverage - Restaurant

Job Title

NEW Outlet Assistant Manager

Contract Type

Permanent

Status

Full time

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as an Assistant Manager, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As an Assistant Manager at The Beverly Hills Hotel, here are just some of the great benefits you will receive:

• Complimentary stays with breakfast included in all Dorchester Collection hotels - stay once a year at each hotel! (Subject to availability and seniority terms)
• 50% off at bars and restaurants within all our Dorchester Collection hotels
• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
• Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card
• Exclusive Access to a discount platform featuring 1000s of retailers
• Competitive Medical, Dental, Vision Benefits
• Competitive retirement scheme.

As an Assistant Manager at The Beverly Hills Hotel, your compensation will be $70,000 - $80,000 annual salary range.

What you'll do

As the Assistant Manager, you will lead the exciting pre-opening and opening phases of our Food & Beverage restoration project, the first major transformation at the iconic Beverly Hills Hotel since 1940. This initiative includes overseeing a the Lobby Café and Hotel Bar both aimed at setting new benchmarks in luxury dining and bar service. You will be instrumental in contributing up to $10 million to an already successful $40 million Food and Beverage operation.

A day in the life of our Assistant Managers demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that an Assistant Manager accomplishes would be lengthy, but the list below is essential to know.

• The Assistant Manager understands all protocols and processes in the lobby café and hotel bar and serves as the expert on execution.
• Responsible for the overall management of all operational functions within the outlets during their day.
• Creates a positive environment and immediately addresses and understands team member concerns. Connects with the lobby café and hotel bar hourly team members and assists with necessary training and L&D materials to ensure a successful operation that impacts the guest experience.
• Supports the outlets to ensure service execution is consistent and ensures service delivery enables the key brand benefits.
• Responsible for maximizing revenue through reservation management and sales initiatives.
• Strong relationship with the Culinary team and Guest Relations team to partner for shift execution and bespoke guest experiences. Strong relationship with Guest Relations to deliver on brand experiences in in the lobby café and hotel bar through the start/end of a shift for the purpose of making job assignments.

This will include MOD shift coverage, management and readiness - planning and executing for each shift - floor maps and server assignments, reservation management thorough line up notes, outlet walk-throughs.

• Monitor and manage payroll functions - clock in, timecards, schedule adjustments, time and attendance log, status change forms.
• Sometimes our guests have special requests most of these requests are fulfilled by the Assistant Manager.
• Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. The Assistant Manager is relied upon to report these and work with several other positions to correct.
• Administrative duties as it relates to the operation - pulling itemized receipts, outlet authorization forms, cake forms, running necessary OT and Micros reports that support the operation, daily pass on log to include pertinent and accurate information.

The items shared are essential. However, to ensure consistency the Assistant Manager is provided with specifics on how we care for their department and our Hotel

What you'll bring

• You'll bring your unique personality and passion to the role and the team.
• All of our employees are ambassadors of our Vision, Values and culture. Our Assistant Managers do this with all they do.
• English is the primary language used in our hotel. Our Assistant Managers must feel comfortable communicating in this language.
• Attention to detail is critical for our this role.
• We pride in nurturing an environment where Working Together is a must.
• Our hotels operate nonstop, this require flexibility from everyone on the team.
• You need to be passionate about food and beverage with a minimum of 5 years in a high volume, upscale food and beverage operation.
• Prior experience opening a hotel or restaurant is preferred.
• Expertise in food and beverage and strong knowledge of industry trends.
• Flexibly and willingness to meet the demands of a 24 hour opening and pre-opening requirements from everyone on the team.

Position location

Job Location

USA

Location

9641 Sunset Blvd 90210 Beverly Hills

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