New Patient Coordinator

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated New Patient Coordinator to join their team. This role involves handling inbound calls from new patients, setting up new accounts, scheduling appointments, and managing patient information within a centralized business office environment.

Key Responsibilities

• Handling inbound calls from new patients
• Setting up new accounts and entering demographic information into Salesforce
• Scheduling new patients
• Managing referrals and pre-visit information
• Resolving patient inquiries and concerns effectively
• Performing data entry tasks

• High school diploma or equivalent
• General medical insurance knowledge
• Understanding of HMO versus PPO
• General CRM experience
• 2+ years of experience in a call center, referral management, or patient access role within healthcare

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.