New World Stages Full Time Usher/House Manager

New World Stages and Stage 42, two of the leading Off-Broadway theaters, are currently seeking a full-time usher/house manager. This is an exciting opportunity to work for a collaborative and fun entertainment organization, and a great stepping stone for part-time members of the Shubert Off-Broadway House Staff team.

 SALARY/PAY RATE: $51,750/year. We offer a superior benefits package (paid health insurance by the company for employees only - employees contribute toward dependent premiums, 401(k) savings plan with company match, Paid Time Off, etc.)

SCHEDULED HOURS: 35 hours/week. Work schedule will vary depending on performances and needs of the building. Must be able to work a flexible schedule including holidays and weekends. All applicants must be able to work evenings Monday-Sunday and matinees Thursday, Saturday, and Sunday.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

        Greeting patrons who come into the building with a friendly demeanor and directing them to the theaters, restrooms, and bars throughout the building

        Helping preset the house before walk-in and cleaning up trash after walk-out

        Assisting patrons with finding their seats, and troubleshooting any patron complaints

        Taking tickets, working coat check, and assisting patrons with special needs such as patrons in wheelchairs

        Assisting with training of new part-time staff members

        Attending regular trainings and drills regarding emergency evacuations and safety procedures

QUALIFICATIONS:

        Outstanding oral and written communication skills

        Superior customer service and interpersonal skills

        Must be extremely proactive and reliable

        Excellent problem-solving skills, and the ability to maintain composure under stress

        Ability to work flexible hours, including evenings/weekends/holidays/early mornings

        FDNY F03 Certification (must be obtained within two weeks of hire and be maintained)

        Experience supervising and managing a staff preferred

        Familiarity with the operations of both New World Stages and Stage 42 preferred

Qualified candidates are encouraged to submit a cover letter and resume to

hr@shuberorg.com

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