Next Steps Director

Job Title: Next Steps Director
FLSA Status: Full-time
Reports To: Operations Director

One Line Job Description Summary: To create and lead a clear, effective pathway that helps people move from the first-time guest to growing with God and others at the Ridge.

Summary: The Next Steps Director is responsible for designing, executing, and continuously improving the systems that help people take their next best step in following Jesus. This includes first time guests, connection opportunities, serving pathways, and adult ministries.

• Gather, connect, serve, give, and invite others to be part of the Ridge community and its mission.
• Grow and establish relationships with current attendees of the Ridge while continuing to have a heart to reach new people for Jesus.
• Positively reflect and promote the vision, mission, strategy, and values of The Ridge to both internal and external audiences.
• Create and maintain a clear simple next best step for individuals who attend the Ridge.
• Build systems to capture, track, and respond to guest information including baptisms, serve signups, and prayer and care requests.
• Lead and continue to evolve the guest experience team to create a consistent “street to seat experience” including traffic, greeting, and refreshment teams.
• Create and sustain easy on-ramps for serving opportunities as well as first time guests connection.
• Recruit, train, and develop volunteer leaders for serving inside and outside of the walls of the church.
• Assist on the administration and development of adult ministry environments at the Ridge including things like Bible studies, small groups, and additional class environments as needed.
• Perform other related duties as assigned by leadership.

Qualifications:

• A growing and active relationship with Jesus Christ, evidenced through attitude, behavior, speech, and lifestyle.
• Agreement with The Ridge’s beliefs, values, and ministry approach.
• Proven ability to build teams, lead others, and develop effective systems.
• A collaborative team player who works well across departments and within the organizational structure.
• Strong interpersonal, verbal, and written communication skills.
• Highly organized with strong planning and administrative skills; comfortable using common technology and communication tools.
• Discreet and trustworthy, with the ability to maintain confidentiality and exercise discretion with sensitive information.

• Leadership – Inspires and motivates others to perform well; Inspires respect and trust; Provides vision and inspiration to peers and subordinates; Displays passion and optimism; Mobilizes others to fulfill the vision.
• Organization – Completes administrative tasks correctly and on time. Follows policies and procedures. Supports organization’s goals and values.
• ​​​​​​​Communication – Exhibits good listening and comprehension. Expresses ideas and thoughts in written form and verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
• Planning – Accepts criticism and feedback. Adapts to changes in the work environment. Changes approach and method to best fit the situation. Manages competing demands.
• Continuous Learning – Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills

While performing the duties of this job, the employee is regularly required to talk and or hear. The employee is regularly required to stand, walk, and sit. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. 

Applicants must pass a pre-employment criminal background check.

Fair Labor Standards Act Status: Exempt/Salaried

Equal Opportunity and Affirmative Action Employer: Minority/Female/Disabled/Veteran