Job Description
Nice CXOne Senior Developer
- Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio
- Hands-on experience with NICE CXone development (Studio, APIs, scripting).
- Strong understanding of Cisco UCCE/UCCX call flows and routing logic.
- Proficiency in programming languages (JavaScript, Python, or .NET).
- Experience with REST APIs, web services, and data exchange formats (JSON, XML).
- The NICE CXone Developer Engineer will be responsible for designing, developing, and customizing NICE CXone applications
- Build integrations between CXone and enterprise systems (CRM, WFM, reporting tools).
- Support the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone
- Translate Cisco call flows and routing scripts into NICE CXone equivalents.
- Work with NICE CXone APIs, RESTful services, and connectors for third-party systems.
- Develop automation scripts for provisioning and configuration.
- Work closely with infrastructure engineers, QA teams, and Cisco/NICE support.
- Prepare technical documentation, migration guides, and code repositories.
Salary Range- $90,000-$110,000 a year
#LI-SP3
#LI-VX1
Numbers & Facts
| Location | Saint George, UT |
| Salary | $90,000–$110,000 Per Year |
Skills
Application Programming Interface (API)unmatched
Call Centersunmatched
Call Routingunmatched
Cisco CTI Solutionsunmatched
Cisco Network Systemsunmatched
Customer Relationship Management (CRM)unmatched
Data Formatsunmatched
JSONunmatched
JavaScriptunmatched
Microsoft .NETunmatched
Programming Languagesunmatched
Python Programming/Scripting Languageunmatched
Quality Assuranceunmatched
REST (Representational State Transfer)unmatched
Scripting (Scripting Languages)unmatched
Technical Writingunmatched
Voice Response Systemsunmatched
Web Servicesunmatched
XML (EXtensible Markup Language)unmatched
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