Technical Skills
Must Have
Excel - intermediate level
Microsoft Outlook
SharePoint
Nice To Have
Service Now
Vendor Management System experience
Additional Job Responsibilities
This job will be put on hold for shortlisting on 5/12 at 3pm
Position Title: Onboarding Representative
Position Location: Preference: Salt Lake City, Utah - Secondary: Cleveland, Ohio
Provide locations: Salt Lake City UT Cleveland OH Strongsville Technology Center 8100 Mohawk Dr., Strongsville, OH 44136
Birmingham AL Birmingham - Brock 701 32nd St. South, Birmingham, AL 35233
Phoenix AZ Phoenix - Biltmore 2850 E CAMELBACK RD, Phoenix AZ 85016
Remote/Onsite: Onsite-5 days a week
Acceptable time zone(s): EST, Flexible based on location
Days of the week: M-F
Working Hours: 8a-5p
OT: No
Travel: No
Intended length of Assignment: 1 year
Reason for open position: Replacement
Potential for Contract Extension: Yes
This position is contract with the right to hire if a need becomes available. Managers will only look at candidates that are open to converting to a full time employee. will not sponsor work visas if the decision is made to hire the contingent worker.
Function of the Group: Onboarding and Offboarding
Initiatives/Projects: Successfully onboarding and offboarding contractors
Industry background: Prior staffing or administrative background preferred
Team Dynamic: Team of 4, Will be working closely with manager team, supplier teams, and various ecosystem teams as well.
Roles and Responsibilities:
Half onboarding and offboarding. On onboarding, candidate work with managers and suppliers to get equipment requirements, addresses, and contact information. They will work to provide tracking updates, onboarding and equipment updates. They will also process the badge requests for workers that will be onsite. For onboarding, the candidate will process reports to analyze offboarding data, clearly identify offboarding population, work on communicating with supplier to gather equipment return details. The worker will also work closely with the TSC team to ensure equipment is returned timely.
Soft Skills:
Time Management
Excellent Customer Service
Verbal and Written Communication
Follow-Up Skills
Role Differentiator:
This role is a contractor to hire position. Allows for career growth due to multiple eco system relationships and high touch customer service with managers at .
Interview Process:
One 30 minute interview with manager, and second round interview with manager and upper level management