Accounting, Accounting Software, Administrative Skills, Bookkeeping, Business Model, Card Processing, Communication Skills, Customer Satisfaction, Customer Support/Service, High School Diploma, Hospitality and Tourism, Hotel Industry, Hotel Management, Housekeeping/Cleaning, Maintenance Services, Resolve Customer Issues
Night Auditor
Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If youare seeking an overnight position with a team of true professionals, apply today!
Responsibilities
- Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Process additional administrative, bookkeeping, and accounting procedures as required
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Provide exceptional service to all hotel guests during their stay
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Qualifications
- Must be able to stand on your feet for 8 hours during a typical shift
- Please only apply if you meet each of these criteria
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Excellent customer service and communication skills are required
- High school diploma or equivalent required; some college preferred
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Requires a flexible schedule that allows for overnight shift hours
Compensation $16 - $18 hourly About voco | The Clair
Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 600 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of "if we take care of our employees, then our employees will take care of our guests," our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.