Card Processing, Communication Skills, Computer Skills, Customer Support/Service, Detail Oriented, Financial Transactions, High School Diploma, Lift/Move 40 Pounds, Multitasking, Organizational Skills, Reporting Skills, Telephone Skills, Training/Teaching
Join our team!
We're looking for a dependable, friendly, and detail-oriented Night Auditor to join our Front Office team. If you enjoy providing exceptional guest service, working independently, and keeping things organized, we'd love to hear from you!
What You'll Do
- Welcome and assist guests with check-in, check-out, and overnight requests
- Complete the nightly audit process and balance daily financial transactions
- Answer phones, process reservations, and respond to guest questions or concerns
- Maintain accurate guest accounts and handle cash and credit card transactions
- Prepare nightly reports and ensure all daily revenue is posted correctly
- Help maintain a safe, secure, and welcoming environment during the overnight shift
- Work closely with other departments to ensure an exceptional guest experience
What We're Looking For
- Excellent customer service and communication skills
- Strong attention to detail and basic computer skills
- Ability to multitask and work independently
- Previous hotel front desk or customer service experience preferred, but we're willing to train the right candidate
- High school diploma or equivalent
- Ability to stand for extended periods and lift up to 40 lbs. occasionally
Schedule
- Overnight shifts (typically 11:00 PM – 7:00 AM)
- Weekends and holidays required
Why Join Us?
- Competitive pay
- Employee hotel discounts
- Supportive team environment
- Opportunities for growth and advancement
If you're someone who enjoys helping others, takes pride in accuracy, and thrives in a fast-paced hospitality environment, we'd love to meet you!
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BETHESDA HOSPITALITY LLC