Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.
The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.
Position Summary
The role of Night Audit Representative requires an individual the ability to provide superior guest service in a fast-paced, hotel environment, ensuring 100% guest satisfaction.
SHIFT AVAILABLE:
Full-Time | 40 Hours per Week | Weekend Availability Required | Schedule May Vary Based on Business Needs
Option 1: Four (4) 10-hour shifts, 9:00 PM - 7:00 AM or,
Option 2: Five (5) 8-hour shifts, 11:00 PM - 7:00 AM
WHAT WE OFFER:
Our quirky group offers a break from the repetition, with no two days that are ever the same. We are pleased to offer:
1st Day
Employee Hotel Rates
Friends and Family Hotel Rates
Free Daily Meal
1st of the Month after 30 Day of Employment:
Full benefits package, including health, dental, vision, short & long term disability, auto insurance, and so much more!
Employer paid Accident insurance
401(k) Retirement Plan
90 Days:
Paid Vacation and Sick Time
8 Paid Holidays
Paid Bereavement
1 Year:
RESPONSIBILITIES:
To provide exceptional guest service and utilize service brand behavior when completing the requirements of this position.
Ensuring accurate and timely recording and reporting of all property receipts
Following cash handling procedures as outlined by the accounting department
Collecting payment at check out and provides change for guests as needed
Performing all end of day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system and auditing of master bills
Ensuring accurate and timely backup of files / tapes are maintained on a daily basis
Preparing, balances, posts, and distributes all necessary reports on a daily basis
Position Requirements:
Ideal candidate will have a minimum of one-year of hotel front desk experience, other hotel experience or experience in a customer service environment
Experience in Opera system preferred
Proficient in math with ability to make accurate mathematical calculations
Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key calculator
Strong verbal, written and interpersonal skills
Works well independently or as part of a team
Strong attention to detail
Commitment to exceptional guest service
Ability to maintain a positive and professional attitude when handling all situations
Adhere to the policies and procedures of the hotel
Must be available to work over night
Ability to work a flexible schedule including , holidays, and weekends
Working knowledge of computer and math skills
Must have a valid driver's license and be able to successfully pass a driving record check
PHYSICAL DEMANDS
Ability to stand for long periods of time
Ability to reach and bend up to 30lbs
Good manual dexterity for the use of common office equipment
Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant's race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.